Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,352 Reviews
Call Service Center (954) 443-2020

8,352 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
July 13, 2025

I appreciate that this dealer provides pickup and delivery of my vehicle. Bernard Gonzalez is an excellent example of your company. He communicates well regarding the time of pickup and delivery. He More

by Nini Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust
Report | Print
Jul 14, 2025 -

Lexus of Pembroke Pines responded

Nini, we are thrilled to hear that Bernard took great care of you and your vehicle! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience with our team.

July 12, 2025

It took 3 weeks to get a loaner to bring the car for service. The car wash was very bad. More

by don90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 12, 2025

He was very professional and take the car very goo im recommend him Jermin.10 More

by FERNANDEZ1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 12, 2025

Tony is a great advisor and is always communicative throughout the process. Top Notch! Thank you! More

by ALANACJULES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
Report | Print
Jul 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for stopping by to leave Lexus of Pembroke Pines a wonderful review of Tony!

July 12, 2025

Always happy with this dealer! Both, my sales guy and my rep Jeff Hernandez, never fail to exceed my expectations. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Report | Print
Jul 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback about Jeff and the team!

July 11, 2025

Excellent customer service with Advisor Jose and Tech Services Advisor Adam ! I will highly recommend this dealer to friends and family More

by shaprg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Report | Print
Jul 11, 2025 -

Lexus of Pembroke Pines responded

This feedback means a lot to us! We're thrilled that Jose and Adam helped make your experience so positive, and we hope to do business with you again at Lexus of Pembroke Pines. Thank you!

July 11, 2025

you always get called after the service and asked to give 5 stars by an employee More

by MSUAREZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 11, 2025

Excellent service , repairs excellent , customer service Lexus collision excellent Donna is great and the manager Roy very knowledgeable and he works with his clients to provide excellent service and trust More

by SHENEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna and Roy the manger excellent service
Report | Print
Jul 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your review of Donna, Roy, and the team! We appreciate your confidence in us and hope to work with you again at Lexus of Pembroke Pines.

July 11, 2025

There dealership was welcoming, went above and beyond Excellent customer service with Advisor Jose Luis More

by tca68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Luis
Report | Print
Jul 14, 2025 -

Lexus of Pembroke Pines responded

We are happy to hear that your time working with Jose and our team was so positive. Thank you for choosing Lexus of Pembroke Pines and for sharing your fabulous feedback!

July 11, 2025

Todo muy organizado y eficiente,el trabajo realizado fue excelente y la ayuda inmejorable muchas gracias More

by lope4711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Jul 14, 2025 -

Lexus of Pembroke Pines responded

Gracias por su recomendación de 5 estrellas de nuestra manera eficiente y organizada de trabajar, No podíamos pedirnos mejores elogios! - El equipo de Lexus of Pembroke Pines

1
2
3
4
...
836