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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,352 Reviews

8,352 Reviews of Lexus of Pembroke Pines - Service Center

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July 18, 2025

Tom stepped up with professionalism, set me up with the car that was suitable and practical for what I needed. Tom understood what was necessary for my transportation and was professional about working it More

by CHAD.ARBAUGH
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of Pembroke Pines responded

Thank you for recommending Tom and the team! We appreciate your business and we hope to see you again at Lexus of Pembroke Pines. Have a great day!

July 17, 2025

Jeremy is very professional. He explained the service needed and was very accurate. Always efficient. More

by c.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of Pembroke Pines responded

We are grateful for your business and recommendation of Jeremy! Thank you for choosing Lexus of Pembroke Pines and for highlighting him in your review.

July 17, 2025

Tony Marquez took care of me. It took a bit longer but he helped out and all worked out in the end. More

by kevcastle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Jul 18, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that Tony took care of everything. Thanks for choosing Lexus of Pembroke Pines.

July 16, 2025

The dealership was very professional and their timing with the schedule was on point. The service representative at pick up was also very thorough and helpful. Great experience at the LEXUS Pembroke Pine More

by DENNISVIVANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Lexus of Pembroke Pines responded

Dennis, it is terrific to hear that our team took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. See you next time!

July 16, 2025

Jeff is a fantastic service advisor. Highly recommend him and makes a world of difference in experience. More

by KATHLEENPAI88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 16, 2025 -

Lexus of Pembroke Pines responded

Thank you for the great review, Kathleen! We appreciate your business and we will pass along your feedback to Jeff. See you next time at Lexus of Pembroke Pines!

July 16, 2025

I was pleased with the service. The staff is very friendly and professional. The wait time is reasonable for the services. More

by silverachris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped me
Jul 16, 2025 -

Lexus of Pembroke Pines responded

We are happy to hear you had a pleasant experience with our team. Thank you for choosing Lexus of Pembroke Pines and for sharing your support!

July 16, 2025

My service advisor communicated effectively and timely. He sat with me and explained what my car needed thoroughly. More

by DELMAID
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Lexus of Pembroke Pines responded

Thank you for trusting our Lexus of Pembroke Pines team with your business! We are thrilled that you are so satisfied with our customer service. See you next time!

July 16, 2025

Jeremy do a fantastic job as a advisor…. Excellent service over all staff … the waiting time reasonable More

by JIMMYTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Lexus of Pembroke Pines responded

It is gratifying to hear that Jeremy and the team provided you with such prompt, attentive service! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience.

July 16, 2025

The service person Jose was very efficient and explained the work that needed to be done. Car was returned in a timely manner. More

by marjoriejosephs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Omari 5 star
Jul 17, 2025 -

Lexus of Pembroke Pines responded

We want to thank you for your 5-star review! It was our pleasure to assist you and your vehicle needs, and we hope to welcome you back to Lexus of Pembroke Pines in the future.

July 16, 2025

My service advisor Frank is very pleasant, professional and courteous, he takes the time to explain to me what I need for my vehicle to keep operating smooth. He is by far the best advisor that’s been assi More

by GLNDRBRTS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Baustista
Jul 17, 2025 -

Lexus of Pembroke Pines responded

Your feedback made our day! Thank you for sharing your confidence in Frank and the Lexus of Pembroke Pines team. Safe travels ahead!

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