Lexus of Palm Beach - Service Center

This Lexus dealership presents an outstanding physical facility replete with all amenities of administration, sales and service. Bill, Assistant Service Manager, provided me with positive and financial facility replete with all amenities of administration, sales and service. Bill, Assistant Service Manager, provided me with positive and financial maintenance advice for my 2011 ES-350 with 170,000 miles enabling me to gain a few additional years of great car life in a great Lexus car. His thoughtfulness and courtesy are greatly appreciated. I will definitely return for continued car servicing. Thank You and with SMILES. Don. More

Very knowledgeable and friendly personnel.Clean and neat Very knowledgeable and friendly personnel. Clean and neat building in and out. The walk was to long from waiting area to restrooms especially if a p Very knowledgeable and friendly personnel. Clean and neat building in and out. The walk was to long from waiting area to restrooms especially if a person has an injury. More

Excellent service. Everything was done as per my conversation with my service manager. The car feels great. I would highly recommend Lexus Palm Beach and Brian Kobus. conversation with my service manager. The car feels great. I would highly recommend Lexus Palm Beach and Brian Kobus. More

Service advisor Thor was excellent. He offered honest and sincere advice in maintains my car. He is someone that you can trust. I will only deal with Thor and sincere advice in maintains my car. He is someone that you can trust. I will only deal with Thor More

Always very efficient and pleasant to work with. They gave me a comparable price on tires. they also provided a loaner which was very helpful. gave me a comparable price on tires. they also provided a loaner which was very helpful. More

Courteous Efficient Prompt CleanThe moment you Courteous Efficient Prompt Clean The moment you arrive you are treated like a valued customer! From the greeter to the service advisor you a Courteous Efficient Prompt Clean The moment you arrive you are treated like a valued customer! From the greeter to the service advisor you are well taken care of! More

Per one of the comments to the right, service has slowed down a bit; it tool about a half an hour longer than it should have for a routine 5,000 mile service. However, the service advisor, Bill, was very g down a bit; it tool about a half an hour longer than it should have for a routine 5,000 mile service. However, the service advisor, Bill, was very good. A minor complaint: Because of Covid, there are no longer bottles of water available. So a gentleman circulates and asked if you want anything (to drink). I asked for a bottle of water and the gentleman never showed up. More

Service department is SLOW!2 hours for a battery check, Service department is SLOW! 2 hours for a battery check, 2 hours for a sunshade. Unbelievable. This place used to be great and top notch for servic Service department is SLOW! 2 hours for a battery check, 2 hours for a sunshade. Unbelievable. This place used to be great and top notch for service. Something is terribly wrong. I hear it is because AutoNation doesn't pay anything. I will not rate the service advisors because they are nice and I don't believe the problems are their fault. More

I have been going to this dealership for over 10 years now and I have nothing negative to say about the servicing or the people that work there. They are always willing to assist, cordial and keeps me in now and I have nothing negative to say about the servicing or the people that work there. They are always willing to assist, cordial and keeps me in the loop with anything pertaining to my car. In particular I must commend Kenny, Pat, Francesca, Joe and Cornelius who have taken the time to help me on many occasions whenever I am there or when I call. Honestly, I could not ask for a more responsible and personable group. More

Service is terrible. First time I went for service was told my tires couldn’t be rotated bcs the rear are larger than the front. This is far from the truth. All my tires are the same size on my car. I gue told my tires couldn’t be rotated bcs the rear are larger than the front. This is far from the truth. All my tires are the same size on my car. I guess a little knowledge is not expected for being a women. The 2nd time I went at 7 am and I’m not a morning person. I was told by Thorlief Evenson he couldn’t find my maintenance warranty. I took my car to another dealership that was able to service my car under warranty. I won’t be returning to Lexus after both bad experiences. More