Lexus of Orange Park

Fantastic Service in all aspects After moving to Jacksonville we wanted to trade in our small IS250 AWD and get an RX350. Arthur Robinson, our sales rep was excellent, he went the ext After moving to Jacksonville we wanted to trade in our small IS250 AWD and get an RX350. Arthur Robinson, our sales rep was excellent, he went the extra mile to get us just what we were looking for. The used RX had a couple of parts worn out from previous owner that needed to be replaced, and they took care of it quickly. My wife and I are customers for life! More

Excellent in all respects From the initial inquiry, to the delivery of the vehicle, excellent in all respects. This dealer, and Tina in particular, went far beyond most dealers From the initial inquiry, to the delivery of the vehicle, excellent in all respects. This dealer, and Tina in particular, went far beyond most dealers in obtaining my vehicle of choice and then confirming the deal with an excellent price. More

Wonderful Experience As a new customer we are so pleased with Brumos Lexus. Everyone has treated in such a respectful manner and has always made us feel welcome, Always As a new customer we are so pleased with Brumos Lexus. Everyone has treated in such a respectful manner and has always made us feel welcome, Always willing to answer our questions and give us the best customer service. We are impressed beyond words, More

Excellent Service Department My experience with the Service Department has always been excellent - every one is very friendly and delightful,, ensuing you feel right at home... My experience with the Service Department has always been excellent - every one is very friendly and delightful,, ensuing you feel right at home... Keep up the great work.. More

Quick and efficient service My first Lexus service experience was excellent. Kristen, service assistant, handled all paperwork efficiently. She then checked with me to be sure th My first Lexus service experience was excellent. Kristen, service assistant, handled all paperwork efficiently. She then checked with me to be sure that I was satisfied with maintenance service and cleanliness of car. More

Review of Brumos Lexus Good sales experience. Sasha was very friendly. Willing to negotiate. Would recommend. Great vehicle Delivery very fast. Dealer fee a little high. Good sales experience. Sasha was very friendly. Willing to negotiate. Would recommend. Great vehicle Delivery very fast. Dealer fee a little high. But overall I am satisfied More

RX-350 Repairs Mr. Derrin Drago coordinated the replacement of my car's dashboard which had a few cracks from exposure to sun, heat and age. His service acumen is Mr. Derrin Drago coordinated the replacement of my car's dashboard which had a few cracks from exposure to sun, heat and age. His service acumen is without equal - easy to talk with, clear and concise in his statements and professional in all areas of customer service and vehicle maintenance. Derrin is the consummate professional and exceeded all my expections related to repair of my RX-350 Lexus. The vehicle dashboard was replaced in a timely manner and to my complete satisfaction. It was a pleasure to work with Derrin Drago! More

Christine Conner, Esq. Chris DeRosa was a wonderful representative for Brumos Lexus. The shopping experience was extremely positive and pleasant. There was no pressure wha Chris DeRosa was a wonderful representative for Brumos Lexus. The shopping experience was extremely positive and pleasant. There was no pressure whatsoever and we were treated very respectfully. More

Chris DeRosa We cannot say enough about our salesman, Chris DeRosa.He was absolutely FANTASTIC to work. From the very beginning, Chris was informative, pleasant, a We cannot say enough about our salesman, Chris DeRosa.He was absolutely FANTASTIC to work. From the very beginning, Chris was informative, pleasant, attentive and very helpful. Chris came to Gainesville, and spent 2 hours teaching us about the car. He is very well trained, patient, and very helpful in all regards. He continues to contact us, follow up with training, and being available for any and all questions that we have. Absolutely the very best salesman we have ever dealt with !! You should be very proud and honored to have him on your sales team.! Barb and Steve Landay More

Purchase of Lexus Experience My wife and I were looking to purchase a Lexus Sedan and Tina Tobin greeted us as we were beginning to look at some of the vehicles in the lot. She wa My wife and I were looking to purchase a Lexus Sedan and Tina Tobin greeted us as we were beginning to look at some of the vehicles in the lot. She was very knowledgeable of the vehicles but mostly was sensitive about our needs and desires concerning a purchase. She sat with us and patiently and thoroughly covered the things we wanted and needed in a vehicle in the price range we wanted. The vehicle we were looking for was not immediately available so she looked for a few days and found what we were looking for, called us to invite us for a test drive. We drove it and liked it. We were able to come to an agreement on the terms of the purchase without a hassle. We are very satisfied with our purchase and the experience in getting it. More