Lexus of Omaha - Service Center
Omaha, NE
215 Reviews of Lexus of Omaha - Service Center
Lexus service department gave outstanding service and attention and courtesy. Very pleased with the Lexus experience. The hostess in the waiting area was very friendly, accommodating and gave prompt s attention and courtesy. Very pleased with the Lexus experience. The hostess in the waiting area was very friendly, accommodating and gave prompt service also More
My RX330 and RX350 both serviced by Lexus. Cory has always provided professional service in diagnosing the problem and explaining optional solutions to fix the problem. He values the customer Cory has always provided professional service in diagnosing the problem and explaining optional solutions to fix the problem. He values the customer and is a great good will ambassador for the dealership.he loves the job and loves to help the customer, a rare commodity these days,. More
Disappointed summarizes my recent service experience. The tires I purchased were due for a 5,000 mile rotation. When I purchased the tires I asked if the price included road hazard and balance and rota The tires I purchased were due for a 5,000 mile rotation. When I purchased the tires I asked if the price included road hazard and balance and rotation. I feel I was told yes. My disappointment came at time for first rotation and I was told Lexus of Omaha doesn’t offer that option. I paid the $44 charge, and will pay an additional $700+ if I follow the 5,00 mile rotation schedule for the remaining 80,000 of expected miles. Apparently the tire expert at Lexus of Omaha and I weren’t speaking the same language when I made my purchase. Balance and mounting were included one time at purchase. I will ask more specific questions if I purchase from this dealer again. More
They are simply the best. Friendly, professional, knowledgeable and best customer service. That’s why we own two. Friendly, professional, knowledgeable and best customer service. That’s why we own two. More