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Lexus of Omaha - Service Center

Omaha, NE

4.8
206 Reviews

206 Reviews of Lexus of Omaha - Service Center

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June 14, 2023

The service department is courteous and efficient. Setting an appointment on line is east. My vehicle was serviced in a reasonable amount of time. I paid, the car was clean, I drive out of the servi More

by W H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jun 14, 2023 -

Lexus of Omaha responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back!

Helpful
June 10, 2023

As always a great experience. Cory was very helpful. Service is one of the reasons we keep buying from Lexus! More

by susanburgher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Jun 12, 2023 -

Lexus of Omaha responded

We appreciate your continued trust in Lexus of Omaha, Susan! Cory is an exceptional member of our team and we are thrilled to hear he was able to help make your experience go smoothly. Thank you for sharing your positive feedback, and we look forward to seeing you again soon!

Helpful
June 07, 2023

Professional and polite, they gave me an estimate that was right and no hidden charges. More

by calydiatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Jun 07, 2023 -

Lexus of Omaha responded

Thank you for sharing your 5-star review of Lexus of Omaha! We truly appreciate your feedback!

Helpful
May 31, 2023

The service was great! The service workers were very nice & the vehicle was ready fast More

by Vdibbrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 01, 2023 -

Lexus of Omaha responded

We're delighted our team could make your Lexus of Omaha experience a smooth success! Thanks for the fantastic review. Safe travels, and we'll see you next time!

Helpful
May 01, 2023

Buyer beware. Bought tires from here and needed a repair. Road hazard warranty does not cover repair like any other tire place, no they wanted to charge me for the More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie
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May 02, 2023 -

Lexus of Omaha responded

We apologize for the inconvenience, and we value your feedback. Our goal is to provide top-notch service at a competitive price. We understand your frustration regarding the repair charge and would appreciate the opportunity to speak with you further about this. Please give me a call at any time. Will Wolff - Service Manager - (402) 333-6400

Helpful
April 18, 2023

Fabulous service wonderful service Cori. excellent service man. Perfect very nice clean car when I drove away. More

by mhenery1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great
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Apr 18, 2023 -

Lexus of Omaha responded

We're thrilled to hear that you had a fabulous experience with us at Lexus of Omaha. We appreciate your kind words about Cori and our service team. It's great to hear that your car was clean and perfect when you drove away.

Helpful
April 17, 2023

I was pleased with the car technicians at Lexus of Omaha. They did wonderful work on my car. Thank you! More

by Smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Apr 18, 2023 -

Lexus of Omaha responded

We are thrilled to hear that you had a great experience working with the Lexus of Omaha team. Thank you for taking the time to share your positive feedback, and we hope to see you again down the road!

Helpful
April 03, 2023

Very good service. To be able to use a loaner vehicle was great. The only problem was that this was the last free oil change. More

by Nielsenc725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen
Report | Print
Apr 04, 2023 -

Lexus of Omaha responded

Thank you for the review! We are glad to hear that the Lexus of Omaha team was able to get the job done. If there is anything more we can do to assist you, please feel free to reach out. Best, Rob Mueting - General Manager - 402-333-6400

Helpful
March 27, 2023

Lots of attention when I arrived at the dealership to help me with the service I had scheduled. Got a loaner car. It was great. Service was done quickly and was contacted when completed. The staf More

by CLM
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 28, 2023 -

Lexus of Omaha responded

Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

Helpful
March 22, 2023

Another pleasant experience at Lexus of Omaha! A special thank you to Cory! Cory always provides the best service a customer could ask for and that’s why I have been a customer for 18 years. More

by Jeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Mar 23, 2023 -

Lexus of Omaha responded

We're so glad Cory has been such a consistent help to you at Lexus of Omaha! It's regular customers like yourself that stand as a testament to the quality service we aim to provide every day. We appreciate your business these past 18 years and look forward to continuing to work with you in the future!

Helpful
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