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Lexus of Omaha - Service Center

Omaha, NE

4.8
215 Reviews

215 Reviews of Lexus of Omaha - Service Center

Sort by
October 03, 2023

Always done on time and done correctly. If it is a job that takes time they have a loaner for you.Never had problem with my Lexus GX 460. More

by jdeines48jd
Recommend Dealer
Yes
Employees Worked With
Adi was excellent also the lady at customer service coffee shop is always helpful.
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Oct 03, 2023 -

Lexus of Omaha responded

We're glad to know you've had consistently positive experiences with us at Lexus of Omaha. Ensuring your satisfaction and convenience is our top priority! Enjoy those smooth rides in your Lexus GX 460.

September 14, 2023

I came in for my 3000 mile check up and met Adi who would be doing the checkup. He said it would take 2 hours offered me a loaner. I choose to stay in the beautiful waiting area. Was offered coffee and dough More

by sherrylrae1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Report | Print
Sep 15, 2023 -

Lexus of Omaha responded

We're so glad to know that you had a wonderful experience with Adi and Maggie at Lexus of Omaha, Sherryl. We strive for excellent service, whether it's in our waiting area or during your vehicle checkup. Thanks for the review, and see you next time!

September 13, 2023

Quick easy and efficient! Jesse is always quick to find a solution and help me get service done! More

by Cayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 14, 2023 -

Lexus of Omaha responded

We'll be sure to pass your kind words along to Jesse and our Lexus of Omaha team! Thank you for the support, Cayden.

August 29, 2023

Always great care and why I drive a Lexus! ! Very friendly service and respectful of your loyalty! More

by chet150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Report | Print
Aug 30, 2023 -

Lexus of Omaha responded

Thank you for choosing Lexus of Omaha, Chet! We are grateful to have earned your loyal business!

August 25, 2023

I have done business with Lexus of Omaha since 1995, they are the dealership that has spoiled me for 28 years. I appreciate great service which is hard to find today but they are still the best. Thank you! More

by rcarndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name, had a broken leg 3 months ago
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Aug 28, 2023 -

Lexus of Omaha responded

Thank you for the review! We're glad to know you've been satisfied with our service. We appreciate your business and hope to see you again at Lexus of Omaha!

Aug 28, 2023 -

rcarndt responded

👍👍

August 24, 2023

Sheila brought the vehicle in for service, waited for the services to be completed, and she stated everything was great. More

by rjferber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Aug 24, 2023 -

Lexus of Omaha responded

RJ, we're glad to know that Sheila's service experience at Lexus of Omaha was a positive one. Thanks for sharing this with us!

August 04, 2023

I just love this dealership, they treat me like a queen! The staff is so professional & know all their vehicles! Service Department is the Best!!! More

by debrabenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Report | Print
Aug 07, 2023 -

Lexus of Omaha responded

We're delighted to know you feel like royalty at our dealership! Our team at Lexus of Omaha prides itself on delivering top-notch service and vehicle knowledge. Thanks for the shout-out to our Service Department, too, we appreciate it!

July 29, 2023

The people service department was very professional, and it took a while e to diagnose what the problem was More

by faman337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Report | Print
Aug 01, 2023 -

Lexus of Omaha responded

We appreciate your patience and understanding as our Lexus of Omaha service department worked to diagnose the issue. Thank you for acknowledging their professionalism, and we hope to earn your business again down the road!

July 22, 2023

The service group is the best I have experienced. .they set the bar very high More

by wppchicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Jul 24, 2023 -

Lexus of Omaha responded

This five-star review made our day! Thank you for choosing Lexus of Omaha for your service needs. See you next time!

June 14, 2023

The service department is courteous and efficient. Setting an appointment on line is east. My vehicle was serviced in a reasonable amount of time. I paid, the car was clean, I drive out of the servi More

by W H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jun 14, 2023 -

Lexus of Omaha responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back!

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