Lexus of Omaha - Service Center

This started out to be a routine service visit and ended with my driving out with a new car. Pat Wallace made the process easy, marshalling whatever help he needed to handle the details in an efficient and with my driving out with a new car. Pat Wallace made the process easy, marshalling whatever help he needed to handle the details in an efficient and timely manner. It seemed like the entire staff pitched in to assure that I was out in minimum time, while still providing the outstanding service that is a hallmark of the dealership. By the way, my "old" car's service was completed on time and the car would have been ready as promised. More

The repair on my RX was diagnosed a few weeks before it went in for the repair. Sept 1st when they did the repair it did not fix the problem. I recieved a call the following week and a loner was brought to went in for the repair. Sept 1st when they did the repair it did not fix the problem. I recieved a call the following week and a loner was brought to my hometown (90miles) for me to use till they properly fixed my RX. The second try they did find what it was and EVERYONE was so pleasant to work with right down to the gentleman who brought my loaner. The day I picked up my lexus when they thought they repaired the SQUEAL the two techs who waited on me just were SICK when my vehicle was started and the squeal was still there, they apologized NUMEROUS times. ALL is good in my "LEXUS WORLD"! THANK you Lexus LOVE LOVE the way I'm treated when I come in for service. More

We bought a 2008 Certified Preowned Lexus ES350 and had a problem with noise while driving. We took it in to the service department on April 30, 2011. They advised it was a problem with the tires and they problem with noise while driving. We took it in to the service department on April 30, 2011. They advised it was a problem with the tires and they installed new tires, balanced the tires and aliened the front end all with NO CHARGE to us. The car now rides better and handles better as well as being much more quiet. We are VERY HAPPY with Jim Goll and the service department. Thank You Mike & Teresa Flynn More

We came in to service our leased 2008 Lexus RX400H... We happily left with a new leased 2010 Lexus RZ450H. What a great service deal we received. We dealt with Jim Gall before when leasing 2008 Lexus R happily left with a new leased 2010 Lexus RZ450H. What a great service deal we received. We dealt with Jim Gall before when leasing 2008 Lexus RX400H and we were very happy with him and the service provided at Lexus of Omaha! Thanks, Jim. Thanks, Lexus of Omaha! More