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Lexus of Omaha - Service Center

Omaha, NE

4.8
215 Reviews

215 Reviews of Lexus of Omaha - Service Center

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February 24, 2021

I’ve always had excellent service at Lexus of Omaha. My car was in for its 60K service. Lexus of Omaha kept me informed throughout the process. I feel confident in their service. More

by GinaMMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adi
Feb 24, 2021 -

Lexus of Omaha responded

Gina - Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with the Lexus of Omaha team. Drive safely, and we hope to see you again down the road!

February 24, 2021

We were very pleased with our service at this dealership and trust that they are looking out for our safety in providing what service is necessary More

by Singer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli explained quite well what had to be done.
Feb 25, 2021 -

Lexus of Omaha responded

Thank you so much for being a great Lexus of Omaha customer! We are happy to see this positive feedback and look forward to our continued relationship.

February 12, 2021

I have driven a Lexus since I purchased my first one in 1991. I would not even consider another make of automobile and due to my experience and track record of driving a Lexus many of my friends, cowork More

by dneibel@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Berg - Omaha, NE Don't recognize any other names listed!!!!!
Feb 12, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your returning business here at Lexus of Omaha, and it means a lot to know that our service team has earned your trust. We will be sure to pass along your kind words, and we look forward to your next visit!

February 12, 2021

Service was very easy to arrange on-line; greeted promptly and professionally at dealership; was provided a new loaner vehicle; was contacted promptly when service was completed; explanation of servi More

by gwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fredericks
Feb 12, 2021 -

Lexus of Omaha responded

We couldn't have asked for better feedback! It was our pleasure to deliver such a seamless service experience. Thank you for trusting Lexus of Omaha with your vehicle and your business!

February 10, 2021

Great dealership, courteous and kind. What I bought the car in for was not fixed the first time. I did receive a call that they were fixing it after I bought it in the 2nd time. More

by Pdunst001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember , Scott Draper, Jeff Bahnsen, Sandra Witt
Feb 10, 2021 -

Lexus of Omaha responded

Thank you for your feedback. We strive to ensure every experience is seamless and exceeds your expectations and take seriously any area we can improve in. I would love the opportunity to review your visits with you. Please contact me at your convenience at 402-333-6400. Thanks, Brad Richey - Service Manager

February 06, 2021

Lexus of Omaha always does a thorough job of service. Always very professional, courteous, and friendly. Always have the answers to my questions. Top quality service. More

by Wags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 08, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! Providing professional, courteous, and friendly service is always the goal here at Lexus of Omaha, and it means a lot to know that we make it happen for you. We look forward to your next visit!

February 04, 2021

I’ve been getting my car service here since I bought my GS 300 in 2005. I have always found the service outstanding. Most of the visits are just routine oil and filter changes and fluid flushes when requ More

by Robert J Wasilewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Brandon, Kelly, Jim Endebrock
Feb 04, 2021 -

Lexus of Omaha responded

Robert - We can't thank you enough for trusting us with your business time and time again. It means a lot that you can depend on our Lexus of Omaha team to keep your Lexus GS 300 running smoothly and safely. We appreciate you sharing this feedback about Cory, Brad, and our Service Department! Thank you again and we look forward to our continued relationship.

February 03, 2021

Went for 20,000 mile check up. They told me exactly what they were planning to do and what that would cost. Finished within the time they said they would and delivered a freshly washed car. Kinda expensive More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Feb 03, 2021 -

Lexus of Omaha responded

Steve, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Omaha, and it means a lot to know that we have earned your trust. We look forward to your next visit!

February 02, 2021

Very helpful staff. They took great care of me and will return to them when the time comes to buy my next vehicle if I’m looking for another Lexus More

by Jdlucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 02, 2021 -

Lexus of Omaha responded

Your review made us smile! We are so happy to hear that our Lexus of Omaha team could assist with your auto service needs and we look forward to working together in the future. Thank you!

January 25, 2021

We have stayed with this dealer for 25 years because of the professionalism and proficiency of their service department. They are dependable and accommodating. Terrific customer service. More

by rkinney505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Jan 25, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your longtime business here at Lexus of Omaha, and we look forward to your next visit!

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