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Lexus of Omaha - Service Center

Omaha, NE

4.8
215 Reviews

215 Reviews of Lexus of Omaha - Service Center

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July 13, 2021

Impeccable service and reliable workmanship. I have never had a problem with Kelly nor Lexus of Omaha. I trust them 100%. I have never met anyone as nice as Kelly at any dealership. More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
Jul 14, 2021 -

Lexus of Omaha responded

Sebastian - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Kelly and the Lexus of Omaha team. Drive safely, and we will be sure to pass on the kind words!

July 08, 2021

I appreciate the quality professional service from Kelly! I also enjoy the tea selection, pleasant environment and knowing my car is in good hands at this Lexus dealer. More

by JosefK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 08, 2021 -

Lexus of Omaha responded

Josef - Thank you so much for sharing this feedback about our service and facilities! It's great to hear that Kelly could assist at your recent visit. Have a wonderful day! - Lexus of Omaha team

May 17, 2021

Always friendly, courteous , and professional. They let you know what they are doing each step of the maintenance service. The purchase process was also seamless. They treat you royally. More

by Clee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Héctor Done
May 18, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Omaha, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 05, 2021

Courteous , helpful staff Easy to enter and exitStaff Courteous , helpful staff Easy to enter and exit Staff always review what was done Appreciate the cleaning too!! Cxxxxx. Ccccccccc cccc cc More

by Ktp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 05, 2021 -

Lexus of Omaha responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Lexus of Omaha team to get the job done. Drive safely, and we hope to see you again down the road!

April 20, 2021

Lexus of Omaha is terrific! I always feel secure that the staff will take care of my car while I wait in the comfort of the lounge. Women especially can be so comforted at this dealership More

by Nadine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geraldo and Nick
Apr 20, 2021 -

Lexus of Omaha responded

Nadine - thank you for trusting Lexus of Omaha with your business! We look forward to working with you the next time you bring your vehicle in for service!

April 14, 2021

I was explained the problems by the service representative the way I understand, very patiently. The repair and replacement of the parts were done efficiently. More

by Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not applicable
Apr 15, 2021 -

Lexus of Omaha responded

We're grateful for your confidence in us to get the job done. If there is anything we could have done to elevate your experience to 5-stars, please let us know! Brad Richey - Service Manager - 402-333-6400

April 07, 2021

very polite and professional Timely; allow a loaner car very polite and professional Timely; allow a loaner car which is great Good explanation of what's done ccccccvvvvvvv bbbbbbbb nnnnnnnn hhhhhhhhh More

by donnarhoover1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown, Jeff Bahnsen
Apr 08, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Omaha, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 07, 2021

I discovered a deflating tire on a Saturday morning, called Lexus and took the car in. Without a reservation, they fixed the problem. Turned out to be 3 nails in the tire. More

by Jim J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
Apr 07, 2021 -

Lexus of Omaha responded

Jim, thank you for taking the time to leave us a review! It was our pleasure to assist you with your tire here at Lexus of Omaha, and if you ever need anything else, don't hesitate to come back and see us again!

April 02, 2021

Solid , prompt, professional service... as always. Appts Solid , prompt, professional service... as always. Appts are flexible. All staff that I come into contact with acknowledge me and ask if they assist More

by gkrumsick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
Apr 05, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Omaha, and we look forward to your next visit!

March 30, 2021

Expect unparalleled service at Lexus of Omaha. The hand-in-glove treatment from team members like Kelly Fields results in complete transparency and comfort in decision making and extending the life of More

by GeorgeRX450h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
Mar 31, 2021 -

Lexus of Omaha responded

This review makes our day! Thank you for your loyal business and your outstanding feedback about Kelly and the team. We look forward to assisting you next time at Lexus of Omaha!

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