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Lexus of Omaha - Service Center

Omaha, NE

4.8
215 Reviews

215 Reviews of Lexus of Omaha - Service Center

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February 17, 2022

First time to take my RX to this dealer. They were courteous, explained what was going on, and on time! More

by W H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory,mausbach
Feb 18, 2022 -

Lexus of Omaha responded

Thank you for the positive feedback! We are delighted to hear that our team left a great first impression. Hope to see you next time at Lexus of Omaha!

February 12, 2022

Nick Berg is always a pleasure to work with. Top notch guest experience every time. More

by DPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Berg
Feb 14, 2022 -

Lexus of Omaha responded

We're glad to see that you enjoyed working with Nick and the rest of the Lexus of Omaha team!

January 27, 2022

I had a tire that was leaking air. They found a nail and repaired the tire for me. My car was in desperate need of a car wash and they took care of that also. The waiting area was very comfortable and there More

by Pj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzu
Jan 27, 2022 -

Lexus of Omaha responded

Pj, thank you for taking the time to review us! We are so glad to hear that you had such as successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

January 22, 2022

VIP treatment, all professionals, respectful, very noleshble of there products, clean, best in service in Omaha Nebraska. More

by Constantino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdi
Jan 24, 2022 -

Lexus of Omaha responded

Thank you for sharing this glowing review! We are proud to have earned your business and we look forward to working with you again here at Lexus of Omaha.

January 17, 2022

I had a dead battery in my Lexus RX350 which was at home, called service and they arranged to have roadside come to my home and replace the battery. I received a call back from service indicating that batter More

by linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CORY MAUSBACH & Kevin (roadside) and the person? who jumped my car
Jan 17, 2022 -

Lexus of Omaha responded

Linda, thank you for the great review! We are so glad to hear that Kevin, Cory, and the Lexus of Omaha team were able to assist with your vehicle and get you back out on the roads. Drive safely in your Lexus RX 350, and enjoy it! We hope to see you back again at Lexus of Omaha!

January 12, 2022

They do wonderful service and they’re wonderful people to work with that’s just great and Jesse was a great person to work with today More

by michael1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Draper, Jim Endebrock, Jeff Bahnsen, Larry Vondra
Jan 12, 2022 -

michael1121 responded

great...... good job

Jan 13, 2022 -

Lexus of Omaha responded

Thank you for the great review, Michael! We are thrilled to hear that you had such a successful service experience working with Jesse and the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

January 06, 2022

Trust them unconditionally. Service is impeccable. They are the reason I own a Lexus. People make the difference. More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 07, 2022 -

Lexus of Omaha responded

Sebastian, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

January 01, 2022

Neat, clean, professional and timely. Knew who I was immediately. But didn’t look very hard to find me when finished. Called on cell but i was sitting right there More

by helen6boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Jan 03, 2022 -

Lexus of Omaha responded

Helen, thank you for this feedback. We are glad to hear that you had a successful service experience working with us. With regard to the rest of your review, we apologize for any confusion concerning your vehicle and assure you that we will work towards improving our communication practices in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Rob Mueting - General Manager - 402-333-6400

December 31, 2021

Great service as always. We dropped by without an appointment and were treated to an immediate response by the service tech. We have been an lexus owner since 2008 and have been treated like a first- More

by amendj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the staff names.
Jan 03, 2022 -

Lexus of Omaha responded

Our goal is to make sure everyone who walks through the door leaves happy and it sounds like we're succeeding! Thank you for choosing Lexus of Omaha. Drive safely and have a great day!

December 18, 2021

Good experience with Lexus Omaha.always appreciate our business and prompt service, courteous staff. No surprises. Consistent. More

by Setrofz55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mausbach
Dec 20, 2021 -

Lexus of Omaha responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Omaha team. Safe travels, and we hope to see you back!

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