Lexus of Omaha

Repeat Performance I had an excellent first experience when I purchase my first Lexus almost 8 years ago. Although I had my eye on another car (Mercedes), we decided to I had an excellent first experience when I purchase my first Lexus almost 8 years ago. Although I had my eye on another car (Mercedes), we decided to drop by and test drive a few used cars. Rusty went above and beyond to make sure I was choosing the right car that I would be happy with for many years to come. On the last test drive, he brought around a beautiful RX350 that had just been traded in (not on the lot yet). This "test drive", just to see how the RX drives, turned out to be the one! Love how easy Rusty was to work with, no pressure, and he stayed late to finalize everything. He made us feel very special. The entire buying experience was world-class once again. Not sure that I'll ever purchase another vehicle anywhere else. More

My perfect match Jeff Bahnsen helped me find my perfect match in a certified pre-owned RX350. He was pleasant, knowledgeable, and willing to go the extra mile. I took Jeff Bahnsen helped me find my perfect match in a certified pre-owned RX350. He was pleasant, knowledgeable, and willing to go the extra mile. I took an entire month to make my decision and he was so patient. Larry Vondra in the business dept. Also was pleasant and efficient. Mike Hilding, my delivery specialist went over everything at delivery. Lexus of Omaha is a great place to buy a car. More

First Class Experience Michael Cohn was a great salesman. He provided excellent advice and wasn't pushy. Michael and management were very helpful letting us have an extend Michael Cohn was a great salesman. He provided excellent advice and wasn't pushy. Michael and management were very helpful letting us have an extended overnight test drive to really take the car through its paces in our regular daily life. The dealership is brand new and beautiful. They are very hospitable and provide coffee, snacks and other beverages when you have to wait. We were looking for a specific used model that probably is very common at a Lexus dealer, so we ended up purchasing elsewhere this time around. However, given the experience with Michael and the dealership, I hope my next car is purchased here. More

Greatest Car Buying Experience We were looking for a used car for our daughter and decided to stop by because we saw a CRV advertised on the website. It was lightly raining, but Rus We were looking for a used car for our daughter and decided to stop by because we saw a CRV advertised on the website. It was lightly raining, but Rusty Russell came out and met us with a friendly smile and a strong handshake. Rusty showed us the CRV and listened to what we were looking for in a car. Rusty was able to relate the different safety features and car considerations for a new driver because he has just went through that as a parent. I thought it was especially nice that he really listened to what my 15 year old had to say. Rusty then suggested several other cars to look out so we could compare and contrast. He had suggested several vehicles that were great fits for our needs. Rusty spent the time to show us the service department and we were really impressed with how that process works. After test driving a couple cars we decided to go with the CRV. At no time was Rusty ever that "pushy" salesman. He seemed to know when to speak up to answer our questions and when to give us our privacy to discuss amongst ourselves. Rusty was really patient and helpful as we were explaining the car buying process to our daughter. Jay in the finance department was great also. He was helpful in getting the car loan set up and quick and efficient with all the paperwork. He too, was very patient as we explained everything to our daughter. Fred, the sales manager, was friendly and reassuring. Overall I was thoroughly impressed with the friendly professionalism of the staff at Lexus of Omaha. We are very happy with our decision to buy a vehicle from Lexus of Omaha. The professionalism of the staff made this a truly enjoyable experience. I would highly recommend visiting Rusty Russell at Lexus of Omaha to purchase your next vehicle. More

Great job Jeff Bahnsen did an outstanding job in helping me with my car search. he was respectful of my time, budget and the type of car I was looking for. He Jeff Bahnsen did an outstanding job in helping me with my car search. he was respectful of my time, budget and the type of car I was looking for. Head to Lexus of Omaha for a great car buying experience! More

Good experience I've worked with Jeff Bahnsen over the past few months to purchase a vehicle. He was not the typical "pushy, pressuring" car salesman. He was respectf I've worked with Jeff Bahnsen over the past few months to purchase a vehicle. He was not the typical "pushy, pressuring" car salesman. He was respectful and helpful. The dealer was extremely helpful with the financing experience. More

First Class Sales & Service I am 87 and have purchased several vehicles throughout my lifetime. This last purchase by far was above and beyond what I could have expected. My gran I am 87 and have purchased several vehicles throughout my lifetime. This last purchase by far was above and beyond what I could have expected. My grandson totaled my 08 RX and I was left without a vehicle to drive. Upon calling Lexus of Omaha and talking to my sales person Michael Cohn; I immediately felt at ease. I was dependent on my family to take me to see cars but Michael went out of his way on 2 separate occasions to bring potential replacement vehicles to my home. This experience was the BEST I have had in 27 lifetime vehicle purchases. Michael and his sales manager Fred made everything a breeze. I would highly recommend Lexus of Omaha and Michael Cohn to anyone looking for a world class automotive purchase experience! Two thumbs up Michael! More

Excellent Purchasing Experience I have purchase two different vehicles from Lexus dealerships in the past and found the sales and service experience to be quite good. I was not dis I have purchase two different vehicles from Lexus dealerships in the past and found the sales and service experience to be quite good. I was not disappointed this week at Lexus of Omaha. Michael Cohn was as thoughtful and sincere a cars salesperson as anyone could expect. The always necessary stop with the "finance guy" was completed in record time and no hassles. They have staff dedicated to orienting you to the new vehicle and Casey was helpful and respectful to my wife in customizing the technology features for her to drive. More