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Lexus of Omaha

Omaha, NE

4.8
411 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 411 reviews

February 02, 2021

Would have been 5 but not good service at delivery. Have used this dealer for almost eight years with excellent service, not sure what manager is teaching sales people but customer relations are not among t More

by Rckmart6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 02, 2021 -

Lexus of Omaha responded

This review is very disappointing to read. I expect the highest level of service from my team, and it is concerning to hear that this was not better reflected in your time working with us. I would appreciate the opportunity to speak with you so I can better understand what happened here. I will not be able to gather your contact information from this review, so please give me a call at your earliest convenience. Thank you, Rob Mueting - General Manager - 402-333-6400

January 25, 2021

We have stayed with this dealer for 25 years because of the professionalism and proficiency of their service department. They are dependable and accommodating. Terrific customer service. More

by rkinney505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Jan 25, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your longtime business here at Lexus of Omaha, and we look forward to your next visit!

January 22, 2021

He was very good at explaining what exactly needed to be done or not done. He also was knowledgeable about the problem he was explaining. More

by manl_123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen
Jan 25, 2021 -

Lexus of Omaha responded

Thank you for the review! We pride ourselves on our knowledgeable and accommodating service here at Lexus of Omaha, and it means a lot to know that our team made it happen for you. If you ever need anything else, don't hesitate to come back and see us again!

January 18, 2021

As always the service is great. We enjoy our vehicle we are leasing from Lexus of Omaha. It is a great ride and the people there are friendly and knowledgeable. More

by Peg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Wallace
Jan 18, 2021 -

Lexus of Omaha responded

Peg, thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Lexus of Omaha, and we look forward to your next visit!

January 01, 2021

New Year’s Eve 2020. 3PM in the afternoon we had an issue w oil leaking around a filter after my husband changed the oil in our Lexus RX 350 we had bought new in the spring. We live 75 miles away and happen More

by Angela D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
Jan 04, 2021 -

Lexus of Omaha responded

Angela - It's great to hear that our team could get your Lexus RX 350 in for service and back on the road so quickly. Thank you very much for stopping by to commend our Service Department! If any future issues should arise, we will be here to help.

December 31, 2020

Hector Done is an absolutely awesome salesperson. Very helpful in every way. Had all the patience to put up with all of my questions, as there were many. Explained all the new application in the vehicle More

by soleil1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pat Wallace, Larry Vondra
Dec 31, 2020 -

Lexus of Omaha responded

It's wonderful to hear that Hector provided excellent service and answered all of your questions so you can be confident in your purchase. Thank you for the rave review! All of us at Lexus of Omaha wish you safe driving in your new ride.

December 17, 2020

My buying experience at Lexus of Omaha was the best I have ever had in my 51 years of buying vehicles. I loved the business model of set pricing. My sales consultant Joel was very professional with just More

by kburns.omaha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Carrasquillo, Rian White
Dec 17, 2020 -

Lexus of Omaha responded

It was so kind of you to share your feedback! Here at Lexus of Omaha, it is our goal to find the best option for guests and I am thrilled to hear that Joel hit the mark. We wish you safe travels in your new ride!

Dec 17, 2020 -

kburns.omaha responded

On 11/23 I took delivery of a 2021 red Lexus RX 350L. I absolutely love my new vehicle. I look forward to the day when it’s safe to travel to Minnesota to visit with my daughter, son-in-law, and granddaughters.

November 20, 2020

Awesome Service from the team across the board. Quick and Easy! Test Drove a GX and had it detailed ready for detail in the matter of Hours! Would recommend Bill Spence and the Lexus of Omaha Team to Any More

by White VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Spence
Nov 20, 2020 -

Lexus of Omaha responded

Congratulations on your Lexus GX! We are so happy to hear that Bill made the buying process easy and earned your recommendation. Thank you from all of us at Lexus of Omaha!

November 18, 2020

A touch of class, good people, great product. I have always been a Toyota fan, it’s a nice step up in quality and service. More

by mort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jacobs
Nov 18, 2020 -

Lexus of Omaha responded

Thank you so much for the great feedback about Lexus of Omaha! We appreciate you trusting us with your business and hope that you are loving your new ride.

November 11, 2020

Professional and helpful. Everyone wore masks and were courteous. Answered all questions and explained services and programs well. Made a difference in our choice to choose More

by Zeeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Witt
Nov 11, 2020 -

Lexus of Omaha responded

It's wonderful to hear that you received the professional service you deserve at Lexus of Omaha. Thank you for taking the time to post about your experience! We wish you many safe miles in your new vehicle.

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