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Lexus of Omaha
Omaha, NE
411 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 PM - 5:30 PM
Friday 7:00 PM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 PM - 5:30 PM
Friday 7:00 PM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 411 reviews
May 14, 2021
Joel was so helpful. He didn’t rush and he answered all my questions and made this car buying experience easy and not traumatic. He was very calming and patient while explaining how to use some of the tech my questions and made this car buying experience easy and not traumatic. He was very calming and patient while explaining how to use some of the technology that’s on the car. I trusted him. More
by Ddinomaha
Employees Worked With
I only worked with Joel.
May 10, 2021
Hector Done did an outstanding job. Great response time, communication, preparation, and transparency. Everything was ready, as agreed, upon our arrival at the dealership. Excellent. Thank you. John C communication, preparation, and transparency. Everything was ready, as agreed, upon our arrival at the dealership. Excellent. Thank you. John C More
by audibuyer
Employees Worked With
Hector Done
May 09, 2021
David Shafer was great ! This was honestly the fastest experience I've had any dealership. You work with one person and they get you in and out! Also, everyone I encounter was so pleasant. I forgot their experience I've had any dealership. You work with one person and they get you in and out! Also, everyone I encounter was so pleasant. I forgot their names but thank you again to David and the entire Lexus of Omaha staff ! More
by kben1
Employees Worked With
David Shafer
May 06, 2021
Friendly staff service is top notch everything done in a timely manner overall a great experience! I will continue to use Lexus for great service and maintenance! timely manner overall a great experience! I will continue to use Lexus for great service and maintenance! More
by zeus22
Employees Worked With
Brandon & staff
May 05, 2021
Courteous , helpful staff Easy to enter and exitStaff Courteous , helpful staff Easy to enter and exit Staff always review what was done Appreciate the cleaning too!! Cxxxxx. Ccccccccc cccc cc Courteous , helpful staff Easy to enter and exit Staff always review what was done Appreciate the cleaning too!! Cxxxxx. Ccccccccc cccc ccc cccc cccc cccc More
by Ktp
Employees Worked With
Nick
May 05, 2021
Friendly, honest, and literally no pressure to buy the car. Glad to own a Lexus. Staff was well prepared and provided valuable information during my visit. car. Glad to own a Lexus. Staff was well prepared and provided valuable information during my visit. More
by kmregan
Employees Worked With
Bill Spence
April 23, 2021
Purchased online and picked up in person two days later. Great experience. Easy to deal with and high pressure negotiations. Will definitely buy here again. Great experience. Easy to deal with and high pressure negotiations. Will definitely buy here again. More
by JLo
Employees Worked With
Eddie Juarez
April 20, 2021
Lexus of Omaha is terrific! I always feel secure that the staff will take care of my car while I wait in the comfort of the lounge. Women especially can be so comforted at this dealership the staff will take care of my car while I wait in the comfort of the lounge. Women especially can be so comforted at this dealership More
by Nadine
Employees Worked With
Geraldo and Nick
April 14, 2021
I was explained the problems by the service representative the way I understand, very patiently. The repair and replacement of the parts were done efficiently. representative the way I understand, very patiently. The repair and replacement of the parts were done efficiently. More
by Y
Employees Worked With
Not applicable
April 12, 2021
Professional and polite salesperson, quick and clear communication, final price was exactly as listed with no last-minute surprised or hidden fees, no pressure, easy and quick purchase process. communication, final price was exactly as listed with no last-minute surprised or hidden fees, no pressure, easy and quick purchase process. More
by Elena A
Employees Worked With
Eddie Juarez
