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Lexus of Omaha

Omaha, NE

Overview
Employees
Reviews
Vehicles
4.8
411 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 411 reviews

November 20, 2024

I can't say enough about your Manager Ryan who went above and beyond to get what I thought was an issue with my dashboard information. answered and resolved quickly and efficiently. It turned out not to be a More

by mpajak2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (Manager)
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Nov 21, 2024 -

Lexus of Omaha responded

Thank you for sharing your experience with us! We're delighted to hear that Ryan provided exceptional service and resolved the dashboard issue at Lexus of Omaha. We appreciate your loyalty, and we look forward to assisting you in the future!

October 11, 2024

Outstanding service rep, Adi. Always explains mechanical issues & their impact. In addition he does get frustrated with who do not have technical skill. Additional support staff More

by armelmacd
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Adi
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Oct 11, 2024 -

Lexus of Omaha responded

We're delighted to hear that Adi and the team at Lexus of Omaha provided you with outstanding service. It's great to know our staff is both informative and supportive during your visits. Thank you for sharing this feedback!

September 19, 2024

I was very impressed with working with Isaiah Wheeler to select the car I love. Isaiah took the time to show me all the great features of my new car. There was no high pressure selling. I am so happy with m More

by WakeUpMaggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah and Matthew.
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Sep 19, 2024 -

Lexus of Omaha responded

We're delighted to hear that Isaiah provided a great car-buying experience at Lexus of Omaha, Maggie! Enjoy all the fantastic features of your new vehicle, and have fun picking out the perfect name for it!

September 07, 2024

It was outstanding excellent service, very friendly. Explained what needed to be done . I would recommend anyone to this dealership. More

by hertafb845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
716 Nicholas Berg
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Sep 07, 2024 -

hertafb845 responded

Workmanship

Sep 09, 2024 -

Lexus of Omaha responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Omaha provided outstanding service and clear explanations. We appreciate your recommendation!

September 06, 2024

Worked with Joel and put a refundable deposit down on a new vehicle. After requesting a refund for my deposit because I purchased a vehicle from another dealer, I could not get my refund back from Joel. Ha More

by nkroll314
Purchase Time
Recommend Dealer
No
Employees Worked With
Joel
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September 06, 2024

Nothing but helpful and convenient in getting a loaner. Easy to schedule and hospitality can’t be beat. More

by Ahardt10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Barrera
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Sep 09, 2024 -

Lexus of Omaha responded

We're delighted to hear that your experience with Lexus of Omaha was both helpful and convenient. Thanks for highlighting our hospitality!

August 31, 2024

Service department is great-been using it for 25 years. Not as thrilled with the sales department, but Lexus makes a fabulous vehicle. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey and tire guy
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Sep 03, 2024 -

Lexus of Omaha responded

Martha, thanks for your loyalty to our service department at Lexus of Omaha over the years! We appreciate your feedback and will work on improving our sales experience. Enjoy driving your fabulous Lexus!

August 27, 2024

The people I came in contact with were all very professional. The waiting area is comfortable. More

by elletts11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Aug 28, 2024 -

Lexus of Omaha responded

Elletts11, we are delighted to get your review of Lexus of Omaha. Thank you so much!

August 16, 2024

Friendly and helpful staff that I enjoy doing business with! I would highly recommend this dealership! More

by Donna Arnsperger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Aug 19, 2024 -

Lexus of Omaha responded

Donna, we're delighted to hear you had a great experience with our team at Lexus of Omaha! Thanks for the high recommendation!

July 31, 2024

Excellent service & completed in record time. Very professional. I purchased my certified Lexus used car from Lexus of Omaha & I am totally satisfied with the automobile. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Duin & I do not remember other names, but they all were exceptional.
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Jul 31, 2024 -

Lexus of Omaha responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Lexus of Omaha provided excellent service and that you're satisfied with your certified used Lexus. Enjoy the ride!

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