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Lexus of North Miami
North Miami, FL
3,938 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,938 reviews
November 25, 2025
Terrible first experience here! I had a scheduled maintenance appointment at this location. I had never had my car serviced here before, and upon arrival, a young gentleman at the v I had a scheduled maintenance appointment at this location. I had never had my car serviced here before, and upon arrival, a young gentleman at the valet desk checked me in and advised me to go inside. I ended up waiting over three hours with my 1 year old son. After my second attempt to follow up with the valet to see why my car was taking so long, I found out that I had never been seen by a service advisor, so my car was never worked on. I have never been so upset in my life. I actually began to cry out of pure frustration. Can you imagine coming in for a routine maintenance appointment, sitting for 3 hours and 45 minutes, only to be told that you were waiting for absolutely nothing? More
by ecasseus8286
Verified Customer
November 25, 2025
I recently brought my vehicle in for service, and Luis was my service advisor. He provided excellent support. Although he offered a loaner vehicle, it wasn’t necessary in my case because the service was n was my service advisor. He provided excellent support. Although he offered a loaner vehicle, it wasn’t necessary in my case because the service was not expected to be all day. I did, however, need assistance with transportation, and Luis immediately arranged valet car service so I could be dropped off without any inconvenience. I appreciate his professionalism, attentiveness, and to ensure a smooth experience. Thank you, Luis, for making the service process easy and stress-free. More
by kellynicolas
Employees Worked With
Luis
November 24, 2025
Awful experience. Everything that could go wrong did go wrong. We leased a lemon from this dealership. I don’t think any kind of inspection was done prior to giving me Everything that could go wrong did go wrong. We leased a lemon from this dealership. I don’t think any kind of inspection was done prior to giving me the car to drive home. I had to come back the very next day due to a coolant leak and I haven’t seen the car since. The especially bad part of our experience is the service center and the complete lack of communication. During the 40 days and counting that the car has been on their property we have received two calls about it. I of course called texted and left voicemails daily and was promised someone would get back to me and I simply did not happen More
by jaclynmontessalazar
November 24, 2025
Luke did an excellent job in assisting me with my needs and he gave me suggestions on the car that is available with better milage. and he gave me suggestions on the car that is available with better milage. More
by efp26
November 24, 2025
My husband and I always bring our car here. Our service rep, Bobby is excellent. The service department is as clean & beautiful as an operating room. Our service rep, Bobby is excellent. The service department is as clean & beautiful as an operating room. More
by smithccj
Employees Worked With
November 23, 2025
Took my car have them checke my right rear tire. They said everything was fine. Then I left and my tire went completely flat. They said everything was fine. Then I left and my tire went completely flat. More
by SCHWEGGY1
November 23, 2025
Always a pleasure to have our car serviced at Lexus of North Miami. They always have a loaner car ready for us. North Miami. They always have a loaner car ready for us. More
by mkderm
November 23, 2025
My husband and I always go to this dealer because of Bobbie. He always makes correct diagnosis and is a very decent person to deal with. Bobbie. He always makes correct diagnosis and is a very decent person to deal with. More
by smithccj
Employees Worked With
November 23, 2025
I’m very confident that car will be taken care of properly. And loaner is available for me properly. And loaner is available for me More
by MARLYNCLAY
Employees Worked With
