Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
2,959 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 2,959 reviews
January 30, 2025
I was waiting 3 hours for regular checkup to be completed. Never sent updates on phone, what they doing. After 3 hours, when service was done, they informed me, that, they suggested air filter to b completed. Never sent updates on phone, what they doing. After 3 hours, when service was done, they informed me, that, they suggested air filter to be changed… More
by galicjanka
Verified CustomerEmployees Worked With
Edie Garcia
January 30, 2025
Very disappointed they charged for a service that was supposed to be free and I have th wait for a year to get the money back supposed to be free and I have th wait for a year to get the money back More
by Ealonsonayor
Employees Worked With
January 30, 2025
As usual terrific customer care from Bobby in in service Dept. I make it point to do all of my scheduled and or warranty service at Lexux of No. Miami because of the excellent people that work there such Dept. I make it point to do all of my scheduled and or warranty service at Lexux of No. Miami because of the excellent people that work there such as Bobby and Ed. Not to mention great coffee while you are waiting. More
by RICKW48
January 29, 2025
Just purchased a CPO Lexus at this dealership, which provided a very warm welcome introduction to a very positive and top-notch car buying experience. The staff was very courteous, professional, and tho provided a very warm welcome introduction to a very positive and top-notch car buying experience. The staff was very courteous, professional, and thorough in ensuring the overall process was smooth, efficient, and seamless. We felt very comfortable with the overall experience and left satisfied. Not only are we very happy with our new car, but we are also very proud to be part of the Lexus of North Miami family. Special shoutouts to all staff and salespersons that provided exceptional handling of our new purchase - especially Jade, Abe, Alfred, Sean, and Jose! More
by Steven
January 29, 2025
It's always a pleasant experience! Bobby at Lexus NMB is the best! Very knowledgable and professional. Bobby at Lexus NMB is the best! Very knowledgable and professional. More
by palma.darlin
Employees Worked With
January 28, 2025
It is always a pleasure being served by my dealership, Lexus of North Miami. The employees are always so pleasant and very kind and hospitable to the customers. Lexus of North Miami. The employees are always so pleasant and very kind and hospitable to the customers. More
by lmromelus
Employees Worked With
Eric in Service Department
January 28, 2025
Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More
by Jose Herrera
