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Lexus of North Miami

North Miami, FL

4.6
3,498 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,498 reviews

July 18, 2025

It was bad I hated the service my car still ran bad they made shame More

by JOSEPHJJANICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of North Miami responded

Joseph, this is not the feedback we hope to receive, and I'm very sorry if your recent service fell short of expectations. Please reach out directly if we can do anything to assist you further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 18, 2025

My car has been at the service center for about 10 days already, and no one can fix it. This is terrible. It’s the worst experience I’ve ever had with Lexus. More

by s.sergiyenko
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

I've been a loyal customer of Lexus Of North Miami for the past eight years and Jake and the new finance manager are fantastic. Anthony was amazing and got me the deal that I needed and I'm just so thrill More

by shamayachah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of North Miami responded

Thank you for your continued business and your confidence in our team! We are thrilled that Jake, Anthony, and the team continue to take such great care of you. We look forward to welcoming you back to Lexus of North Miami next time!

July 17, 2025

My last service visit with my favorite service manager “Bobby” was well above and beyond all my expectations. He continues to provide me with the utmost of support, courtesy and ongoing professionalism! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of North Miami responded

Hi Steven - Thank you for sharing your confidence in Bobby and the team! We appreciate your business, and we look forward to seeing you next time at Lexus of North Miami.

July 17, 2025

I was looking for a new car so I went there Diego was the one receiving me from the appointment to conclude the deal he was excellent went above and beyond to assist me super friendly always mentioning my na More

by Jacklegiste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Lexus of North Miami responded

Congratulations on your new car! Thank you for choosing Lexus of North Miami and for sharing your experience with Diego and Omar.

July 17, 2025

It wasn't that it was bad service, the Serv Dept looked bothered that he needed to take care of me. He also called me a liar. More

by bettygmcvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald in Service.
Jul 18, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your experience with our service department. We strive for respectful and attentive customer interactions, so it's concerning to learn that this wasn't the case during your visit. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 16, 2025

Very professional and stuck to my needs. No games. They found out what I was looking for and executed. More

by TANESHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Lexus of North Miami responded

We are happy the team was so helpful and attentive, Tanesha! Thank you for choosing Lexus of North Miami and for sharing your support.

July 16, 2025

Easy to make appointment. Car was finished right on time . Friendly and knowledgeable service advisors More

by joylois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
Jul 16, 2025 -

Lexus of North Miami responded

This feedback makes our day! Thank you for choosing Lexus of North Miami and for sharing your satisfaction with our team.

July 16, 2025

Very attentive. they response to my needs in a timely manner..the staff is knowledgable and are sensitive to my situation. More

by PARVIZBEH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Lexus of North Miami responded

Thank you for the great review! We appreciate your business and we look forward to seeing you again at Lexus of North Miami.

July 16, 2025

Anna was really helpful and patient with me and my family. I am thankful for my new car and Anna. More

by Kykychris
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Lexus of North Miami responded

Congrats on your new car! Anna and the Lexus of North Miami team hope you enjoy the ride for miles to come.

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