Lexus of New Orleans

Used Car search Salesman, Nat Kolniak, spent a couple of hours in our search for a pre-owned RX, as well as allowing us to compare SUVs to sedans. He never seemed to Salesman, Nat Kolniak, spent a couple of hours in our search for a pre-owned RX, as well as allowing us to compare SUVs to sedans. He never seemed to be in a hurry to get us to made a decision on a particular vehicle. He was extremely helpful in answering any questions we had about any vehicle we were interested in. More

Thanks Nate This is my second purchase from Lexus of New Orleans. Each visit exceeded my expectations. My Sales Associate, Nate Kolniak and Finance Manager, Melan This is my second purchase from Lexus of New Orleans. Each visit exceeded my expectations. My Sales Associate, Nate Kolniak and Finance Manager, Melanie Smith , took great care of me and provided exceptional customer service. Thanks for everything Nate and Melanie. More

Great Car Buying Experience! I purchased my very first car at Lexus with Jonatán Rodriguez. He made the experience very pleasant and stress free. He went out of his way to work wi I purchased my very first car at Lexus with Jonatán Rodriguez. He made the experience very pleasant and stress free. He went out of his way to work with what I asked and always acted in a professional manner. I would highly recommend him to anyone that wants to avoid the hassle & stress of buying a car. More

New Car Purchase Thanks Christopher Lai for your assist me thru the whole proccess of great buying experience.that i have never had..It was a pleasure,,,I am highly r Thanks Christopher Lai for your assist me thru the whole proccess of great buying experience.that i have never had..It was a pleasure,,,I am highly recomment you to come see Christopher Lai at Lexus dealership in N.O.if your needs a vehicles... Great Guy,,, Excellents.. Sales Teams was excellents.. I love it.... Again thank you Christopher Lai.. More

New car purchase Thank you Joshua Davis. Best car buying experience that we have ever had! He made buying our new car a pleasure. Our new Lexus drives like a dream. Thank you Joshua Davis. Best car buying experience that we have ever had! He made buying our new car a pleasure. Our new Lexus drives like a dream. Thank you for making it possible. We highly recommend Joshua and Lexus of New Orleans! Everyone that we encountered while there, was very nice and very professional. More

Great experience Davin has leased me two cars, goes above and beyond, even gave me the all weather mats in requested because he is simply the best! Will be recommendi Davin has leased me two cars, goes above and beyond, even gave me the all weather mats in requested because he is simply the best! Will be recommending him to all friends and family More

Terrible Service! I recently purchased my 2nd Lexus vehicle (had to upgrade to a SUV due to a growing family). The sales department was excellent, HOWEVER the service I recently purchased my 2nd Lexus vehicle (had to upgrade to a SUV due to a growing family). The sales department was excellent, HOWEVER the service department is terrible. The sunroof on my rx 350 randomly exploded. Although it's all over the internet that this is becoming a common occurrence for Lexus SUVs and I have pictures showing that the glass is clearly pushed up, the "service advisor" that I was assigned insists that it was probably from a rock and refuses to consider it as warranty work. Basically they want me to pay for a defect that could have seriously injured me or my child had the visor been open when it exploded. It's been five days since I dropped it off and I have yet to receive a return phone call. You have to track them down if you want to speak to anyone there. To add to my stress, the loaner car they gave me is filthy and smells disgusting. I am extremely disappointed! I purchased a Lexus because they pride themselves on outstanding service and having the safest vehicles on the highway; they have proved themselves WRONG. More