Lexus of New Orleans

Ask for Jonathan & Josh for the best car buying experience. We lost a vehicle due to a tropical storm we went to Lexus to look at new vehicles but ended up purchasing a certified GS350 F Sport because unbeknown We lost a vehicle due to a tropical storm we went to Lexus to look at new vehicles but ended up purchasing a certified GS350 F Sport because unbeknownst to me I was not aware of the detailed process that's involved with certifying a Lexus but in the long run and ended up being the very best deal even though the sales person could have sold us a new one this was the the best car buying experience I've had in the last 10 years. Make sure you ask for Jonathan and Josh when purchasing a car and financing. More

Go to another dealer NOT THEM Have purchased cars from this dealer since 1994 and just bought another and can't drive front wheel drive also Rx 350 is too high for me to get in and Have purchased cars from this dealer since 1994 and just bought another and can't drive front wheel drive also Rx 350 is too high for me to get in and out of (I have bad hip) less than a week later I called them and ask to void sale.They did not return my call for 2 days after they had sold my LS 460 that I traded.When I did get a call back it was NOT from the sales manager but a sales person.He than told me they had sold my car (sure it was after I called) they offered NO HELP at all.Tols me I would have to get use to it or buy another car from them.WELL that will be the last time they EVEr hear from me For over 20 years I bought cars from them on average of every 3 years and `this is how I am treated.I am a 70 year old widow.I agree that it is my fault I bought the thing in the first place but they kept telling me how great it was and it maybe but not for me.So before you buy from them I would check out lexus at other dealers of which they are many my neighbor when to mobile and bought a car $3000 cheaper than they where willing to sell. it's the very same car.Be ware they are not there to help anyone! More

Great customer service Jonatan Rodriguez made our experience of buying a new car so pleasant ! He treated us like family and went over and beyond the call of duty. I am ver Jonatan Rodriguez made our experience of buying a new car so pleasant ! He treated us like family and went over and beyond the call of duty. I am very happy with my new Rx350 and appreciate your patience and thoughtfulness Jonatan . I highly recommend Lexus of New Orleans. More

Jonatan Rodriguez was amazing! Jonatan Rodriguez provided the best service for me on my recent purchase. Not only did he provide me with amazing service, but he takes his time to pr Jonatan Rodriguez provided the best service for me on my recent purchase. Not only did he provide me with amazing service, but he takes his time to provide everyone with the best sales experience possible. He goes above and beyond to take care of every detail during the sales process. If you are ever in the market for a new car, I highly recommend Jonatan because he will truly help you and exceed your every need. More

Such an easy buying experience My husband and I needed to purchase a car within two days and found a previously 2016 Hyundai Santa Fe Sport. Davin gave us a call after we put in an My husband and I needed to purchase a car within two days and found a previously 2016 Hyundai Santa Fe Sport. Davin gave us a call after we put in an inquiry about it's availability. We set up a meeting the next day, took a test drive, and started paperwork. Davin did his best to make us feel comfortable and at ease with the financing. We then spoke to Melanie for all final financial needs. Melanie was extremely helpful and patient with us. We had to wait until our insurance set us a check from our totaled car from previous accident for our down payment. We kept in touch over the next few days and all went through swimmingly. We could not have asked for a more pleasant and professional car buying experience. Davin also brought out a big bow for a picture just before I was able to drive my car away! I felt so special! You guys rock!!! More

A pleasurable car buying experience! I have always dreaded the thought of the new car buying experience. I hate the haggling and going back and forth to get what I wanted. That changed wh I have always dreaded the thought of the new car buying experience. I hate the haggling and going back and forth to get what I wanted. That changed when I visited Lexus of New Orleans. The experience I recently had when buying a new vehicle was great. Their attention to making the buying experience as painless and pleasurable as possible was something I had never experienced before. My sales person, Shelli, the sales manager, Ralph and Josh in finance were all wonderful. They treated me like they really appreciated my business and wanted me to be happy. I would recommend Lexus of New Orleans to anyone looking for great customer service and a willingness to put the customer in the vehicle they want. Keep up the good work. More

Best Birthday Gift Ever Thank you Dominique Duplessis, I absolutely love my 2017 Lexus NX 200T. It was a wonderful experience working with you. The entire staff were very pro Thank you Dominique Duplessis, I absolutely love my 2017 Lexus NX 200T. It was a wonderful experience working with you. The entire staff were very professional. Best birthday gift ever!! More

Extended warranty I came in to pick up my vehicle from the service department. Had a question about an an extended warranty. I was directed to Ms. Melanie office. Ms Me I came in to pick up my vehicle from the service department. Had a question about an an extended warranty. I was directed to Ms. Melanie office. Ms Melanie was very helpful, she answered every question that I needed to know, She was overly helpful. Ms Melanie also gave some good suggestions that I didn't know about when it came to having an extended warranty. Ms Melanie has phenomenal customer service skills. I walked in there as a Lexus customer but leaving out of Mis Melanie office I felt like I was a part of the Lexus family. Thanks a lot Ms. Melanie. More

Looking for the best deal and great service? You can forget all the bad things you've heard about car dealerships when you shop at Lexus of New Orleans. From our sales representative, Jonatan Rod You can forget all the bad things you've heard about car dealerships when you shop at Lexus of New Orleans. From our sales representative, Jonatan Rodriguez, to the General Manager, Chad Kent, no person was too busy to answer our questions and make us feel like a valued customer. Trust me when I say, if you want truth in advertising and the best deal on a quality product, this is the place to be and Jonatan is the man to see. #CustomerForLife. More

Lexus of New Orleans was GREAT I love my new Lexus GX 460!!!! Thank you so much Dominique Duplessis!!! You're the best salesman and you made this process so easy!!! I love my new Lexus GX 460!!!! Thank you so much Dominique Duplessis!!! You're the best salesman and you made this process so easy!!! More