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Lexus of New Orleans

Metairie, LA

4.9
357 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 357 reviews

May 01, 2018

Happy Customer I called inquiring about a car on a whim. When i called I spoke to Jonatan. He answered all my questions and sent me an application via email..He stay More

by Cwills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatan
May 03, 2018 -

Lexus of New Orleans responded

We are glad to hear that Jonatan provided you with great customer service during your shopping experience. We will be sure to pass along your high praise to him and the rest of the team. Enjoy the ride!

April 07, 2018

Jonatan Brandi Authement Your review will be posted publicly on the web. Learn more While my car was being serviced, I decided to kill time by looking More

by bauthement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatan
Apr 09, 2018 -

Lexus of New Orleans responded

Brandi, we are glad to hear that Jonatan provided you with excellent customer service during your visits with us. We will be sure to pass along your high praise to him and the rest of the team. Enjoy your new vehicle!

March 17, 2018

Very professional & understanding. I have an RX suv with 233,000 plus miles on it. I have had the car in for timing belt jobs, a/c evaporator repairs, & the warranty dash replacement. W More

by johnbmech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Mar 19, 2018 -

Lexus of New Orleans responded

John, we are so glad to hear that our service department has consistently provided you with great customer service during the life of your RX. We will be sure to pass along your high praise to our entire team and look forward to continue working with you in the future. Enjoy the ride!

March 02, 2018

Amazing Experience - Ask for Jonatan R. My husband and I both leased our cars with Jonatan R. He's the BEST salesperson that I have ever encountered at any dealership. He's always available More

by CY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez
Mar 02, 2018 -

Lexus of New Orleans responded

Thanks for the 5 star feedback, Carla! It is so great to hear that Jonatan provided you with great customer service during your leasing experiences. We will be sure to pass along your high praise to him and the rest of the team. We look forward to working with you again in the future. Enjoy the ride!

February 28, 2018

Used Car Purchase Everyone there was great, Joshua Davis got us through the paper work quickly and Robert Warden helped me figure out the combination and get the vehicl More

by Paul C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelli Ali, Chad Kent, Joshua Davis and Robert Warden
Mar 02, 2018 -

Lexus of New Orleans responded

Thanks for the fantastic feedback, Paul. It is great to hear that Shelli and the team provided you with 5 star customer service during your purchasing experience. We will be sure to pass along your high praise to everyone. Enjoy your new ride!

February 28, 2018

New car purchase Just purchased a new RX350 from Lexus of New Orleans. My third purchase and will go back for my next car. There facilty and service is impeccable. Jon More

by Claudew123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Mar 02, 2018 -

Lexus of New Orleans responded

We are glad to hear that Jonatan provided you with 5 star customer service during your purchase experience. We look forward to working with you and your wife again in the future. Enjoy your RX 350!

February 05, 2018

Shelli from lexus of new orleans Shelli sold me a Lexus IS 250 last Thursday and the experience was excellent . I would buy another Lexus from her and Lexus of New Orleans in a second More

by Ktm525sx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelli
Feb 06, 2018 -

Lexus of New Orleans responded

Thanks for the feedback! Customer service is our top priority and we are so glad to hear that Shelli made your buying experience a great one. We will be sure to share your kind words with her and the rest of the team. Enjoy your new IS 250!

February 01, 2018

CPO 2014 Lexus IS350 F sport I experienced great service and information whEn purchasing my 2014 Lexus IS350 F sport. I am enjoying the new car and am impressed with Lexus. More

by Rjguilbeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
Feb 02, 2018 -

Lexus of New Orleans responded

We are so glad to hear that Jonathan provided you with great service during your purchasing experience with us. We will be sure to share your compliments with the whole team. Enjoy your new IS 350!

December 28, 2017

Awesome experience My husband and I bought our new Lexus from Brandon Goines at Lexus New Orleans and he was incredibly helpful and made the whole process pretty painles More

by naeemsan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Goines
Dec 29, 2017 -

Lexus of New Orleans responded

We are so happy to hear that Brandon provided you and your husband great customer service during your visit with us. We will be sure to share your kind words with him and the rest of the team. Enjoy your new ride!

December 06, 2017

Had a tire problem (nail in tire cause loss of pressure) My Lexus RX 350 had a flat. We could not remove the tire to fix it because another tire dealer put wheel locks on my tires but failed to supply the ke More

by Buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Malony
Dec 07, 2017 -

Lexus of New Orleans responded

Buddy, we are so happy to hear that Sean provided you with excellent customer service during your visit with us. We will be sure to let him and the team know that their assistance is appreciated. Thanks for the great feedback!

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