Lexus of New Orleans

Please see above This is to advise that Shelli Ali, Internet Manager, is the best sales person I've ever done auto business with. I'm in my seventies, owned a busines This is to advise that Shelli Ali, Internet Manager, is the best sales person I've ever done auto business with. I'm in my seventies, owned a business for over 30 years and purchased many many vehicles. My wife is very happy with what we purchased and agrees with me with how Shelli treated us. Terry & Pauline Jacob More

Out of town buyer and best experience ever I had an auto search going through Cars.com for quite some time until I was ready to buy. I originally was going to buy from my local Infiniti dealers I had an auto search going through Cars.com for quite some time until I was ready to buy. I originally was going to buy from my local Infiniti dealership but all 3 times I went, no one came out to greet me. Well, I expanded my search and came across an Infiniti that checked off all of my boxes, but it was in New Orleans. Skeptical, I reached out and was put in touch with Shelli Ali and boy was I lucky. The car I wanted was originally out of my price range. After a short time, Shelli came back with a deal I thought was very fair for me. I arranged a flight and a room and went to New Orleans. Prior to my arrival, Robert, who I think is the sales manager noticed that there was some wear on the carpet under the floor mats. He went above and beyond and had someone come right away to the dealership and fix it. On top of that, one of the floor mats was mismatched. Within minutes he had a new set ready for me at no charge. They were in Baton Rouge and he offered to have them brought to me. I said there was no need to do that as I was heading through Baton Rouge back to Austin and would pick them up on the way. Keep in mind, I was buying an Infiniti, not a Lexus and they went above and beyond to make the customer happy. If you come across a car at this dealership but aren't a local, you can trust that they will take care of you. I didn't realize my local credit union didn't loan on out of state purchases. I didn't find out until 3 hours before my flight. Shelli hustled with the finance department and got me a rate comparable to my credit union and saved the day. Since I was coming from out of state, they had the car detailed for me. Good lord, their detail department was 5 stars. The car I bought was a 2016 and the detailers made the car look better than brand new. I now have my dream car and the experience from the start was by far the best customer experience I have had regardless of industry. More

Jonatan is the Best! Worked with Jonatan Rodríguez for my recent car purchase and it was the best car buying experience. Would highly recommend him to anyone looking for a Worked with Jonatan Rodríguez for my recent car purchase and it was the best car buying experience. Would highly recommend him to anyone looking for a Lexus. Ask for Jonatan! More

Thanks Jonatan Amazing costumer service at Lexus of New Orleans!!! Thanks again Jonatan for all of your help! You went above and beyond to assist my family with the Amazing costumer service at Lexus of New Orleans!!! Thanks again Jonatan for all of your help! You went above and beyond to assist my family with the car buying process. More

Love my new car Davin was a really good salesman very knowledgeable it made it really easy 4 financing thank you so much and I will recommend family and friends Davin was a really good salesman very knowledgeable it made it really easy 4 financing thank you so much and I will recommend family and friends More

DAVIN IS THE MAN So... it’s my wife’s birthday coming and I’ve seen her looking at Lexus cars on her iPad before bed. I don’t say anything, I just take a mental note a So... it’s my wife’s birthday coming and I’ve seen her looking at Lexus cars on her iPad before bed. I don’t say anything, I just take a mental note and go about my business. Now my wife is my biggest supporter and appreciation just doesn’t end when it comes to her so I’m thinking “I’ve gotta do something big for her birthhday” as far as gifts go. Now I know nothing about Lexus and their cars so I spin up there as clueless as a deer in headlights and luckily I fall into the hands of Davin Chambers. He doesn’t know me and I don’t know him but he asked such detailed questions and was so attentive that by the end of the process I wanted to invite him to game night with the fellas. I’ve rarely encountered service like this but just know that when my wife saw her birthday gift, the expression on her face and the look of gratefulness and feeling appreciated was warm enough to get us through the winter in the snow. Davin you helped me show my greatest supporter that she’s irreplaceable! If you need anything related to cars, Lexus, or both I suggest asking Davin first. He even showed me some nice non Lexus cars too. He’s definitely hospitality, knowledge, and good service combined and embodied in a person!! Thanks again Davin!! More

Great Buying Experience Our salesperson, Dawn was really great to work with. She was extremely professional, knowledgeable, patient and all around easy to deal with. We wer Our salesperson, Dawn was really great to work with. She was extremely professional, knowledgeable, patient and all around easy to deal with. We were in New Orleans on other business and not really expecting to make a purchase, but after visiting a few dealerships on day 1, it was clear who we felt most comfortable working with. We went back on day 2 and purchased a great car at a good price with a minimum of hassle. More

Excellent Sales Salesperson Juliet Shelli Ali. Was great Very friendly very knowledgeable great person to work with when buying a new car no hassles. Got in Touch wi Salesperson Juliet Shelli Ali. Was great Very friendly very knowledgeable great person to work with when buying a new car no hassles. Got in Touch with Shelly over the Internet which she applied immediately back to me on the concerns of the vehicle I was interested in. Got me a price over the Internet immediately which was a great price I went to the dealership the next day and purchased the vehicle More

Making a purchase! I gave a 5 star review because my salesman Davin deserves 5 stars! He was patient with me both times I’ve purchased a vehicle from him. The second tim I gave a 5 star review because my salesman Davin deserves 5 stars! He was patient with me both times I’ve purchased a vehicle from him. The second time I purchased a vehicle from him I was completely stressed out upon going in because my previous car was stolen from my home. Davin expressed is sympathy and made me comfortable with my purchase. More

Great Salesman We were looking to downsize from a Sequoia and decided to look at 5 SUV's. Lexus of NO was our last stop. Salesman Eddie "Bo" Williams clearly stood We were looking to downsize from a Sequoia and decided to look at 5 SUV's. Lexus of NO was our last stop. Salesman Eddie "Bo" Williams clearly stood out as the best rep we dealt with at any dealership. He was inviting, knowledgeable, witty, calm and showed a genuine interest in our needs and wanting to make the car buying experience a win-win one. We bought from Bo and never went back to the others. it was a great experience! More