Lexus of New Orleans

Mr. Brandon Goines was awesomely professional, personable and a "no pressure" Salesman. This is my third Lexus and this experience was supremely my BEST experience. Mr. Brandon Goines possesses honesty and and a "no pressure" Salesman. This is my third Lexus and this experience was supremely my BEST experience. Mr. Brandon Goines possesses honesty and integrity and my purchase wasn't the least intimidating and stressful. I have purchased many cars and motorcycles to many to list and none of those purchases ever came close to the seamless process with Mr. Brandon Goines and Lexus of New Orleans provided in purchasing my Lexus GX 460 ! We will definitely recommend our family and friends to Mr. Goines. His knowledge and professionalism has earned him our permanent future Salesman congratulations Mr. Goines More

I recently had the pleasure of working with Renee W. while purchasing my new car, and I couldn't be happier with the experience. From the moment I walked into the dealership, Renee was welcoming and att while purchasing my new car, and I couldn't be happier with the experience. From the moment I walked into the dealership, Renee was welcoming and attentive, making me feel valued as a customer. Renee took the time to understand my needs and preferences, guiding me through the options without any pressure. Her extensive knowledge about the vehicles made it easy for me to make an informed decision. She answered all my questions with patience and provided valuable insights that helped me choose the perfect car for my lifestyle. What truly stood out was her commitment to exceptional customer service. Renee went above and beyond to ensure that every detail was taken care of, from financing to the final paperwork. She even followed up after the sale to make sure I was satisfied with my new car. If you're looking for a dedicated and knowledgeable salesperson, I highly recommend Renee W. She made the car-buying process enjoyable and stress-free. Thank you, Renee, for your outstanding service! More

Donnie was GREAT Genuine Sincere Informed of my needs I LOVE my new car Yayyy LOVE my new car Yayyy More

Don't be fooled by the positive reviews, which I'm sure were solicited. This is one shady dealership. I tried to lease an RX350 from this dealership and didn't care for the way they did business. They were solicited. This is one shady dealership. I tried to lease an RX350 from this dealership and didn't care for the way they did business. They hid added dealer profit by marking-up on the Lexus Financial Service base money factor and failed to disclose the availability of a Lexus-sponsored cash incentive. I have dealt with Lexus dealers in other states and this is not at all what I’ve come to expect from Lexus .Frankly smacks of the sort of car dealership shenanigans that, until now, I had thought became passé decades ago. So I contacted the Lexus dealership in Baton Rouge, which offered a better deal from the jump. The next morning I received this e-mail from the salesman: "So I received a call this morning that you were recently shopping at our New Orleans dealership, seeing as both dealerships are owned under the same name, the deal I'm sending you is the same deal that you would have received from them." Note that the dealerships operate under different names, so the common ownership is not apparent. Bottom line, watch out for these folks. More

Dominique was great! The process was smooth and easy. I'll recommend him to everyone! I'm excited about my new car! The process was smooth and easy. I'll recommend him to everyone! I'm excited about my new car! More

Brandon Goines and Lexus of New Orleans made the car buying process seamless from the very start! He was patient with my family and I, took the time to understand our needs/interests and made sure we fo buying process seamless from the very start! He was patient with my family and I, took the time to understand our needs/interests and made sure we found the car that was right for us! You can tell he’s very knowledgeable about the car market and wants to ensure his customers are making the smartest decision for their needs. Thanks again, Brandon! More

This was the easiest car purchase I have ever had ! juliet wasvery knowlegeable about the autos and was very helpfull !! juliet wasvery knowlegeable about the autos and was very helpfull !! More

Donnie and Beyla were both excellent and fun to work with. I would recommend them to anyone who is interest in a lease or purchase. with. I would recommend them to anyone who is interest in a lease or purchase. More

The personnel at the dealership provided excellent service and were cordial and easy to work with. service and were cordial and easy to work with. More

We had a pleasant experience. Donnie Picou was great and followed through with our many requests. Donnie Picou was great and followed through with our many requests. More