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Lexus of Naperville - Service Center

Naperville, IL

4.4
105 Reviews

105 Reviews of Lexus of Naperville - Service Center

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June 29, 2023

It is truly at pleasure to have all my Lexus vehicles services at the Wolf dealership. They actually care about their customers. Always a friendly, competent and experienced team. More

by eugene.hunziker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Service was fast and professional. The service rep reviewed all of the items requiring service and the time for servicing my vehicle was appropriated. More

by CTHILLARD701
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department
May 08, 2023

Great staffs and technicians. The waiting rooms are spacious. Highly recommended. Keep up the good work! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
April 30, 2023

Great Service. The service rep was very cheerful & helpful. Overall very satisfied with the service received More

by SIDDHARTHSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the person's name
April 29, 2023

Simple appointment setup when done online. Checkin was pleasant and easy. The servicing was performed flawlessly. More

by fraser_hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person not listed.
April 29, 2023

of course i got my car back dirty like mf oil and grease in many spots i guess the xxxxen dealership will never fix the issue More

by stx1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
April 29, 2023

As always, Robin was thorough and her communication was excellent! The work was completed in a timely manner. More

by SUSAN.PATTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
September 24, 2022

Mike Comer was amazing. I had a syncing problem with the garage door. He solved the problem and told me about additional features on my car I never knew about. He was ver pr More

by Rbslexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
Sep 24, 2022 -

Rbslexus responded

Thanks for recommending Mike Comer to solve my sync problem with the garage door.

September 04, 2022

I went in for service of my RX 350 and at the end. I had a question regarding pairing my remote and received an awesome explanation learning a lot. He was very patient and explained in detail. I wish More

by Jbrewerjrfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer
June 21, 2022

Have been coming to Lexus of Naperville for 22 years. Recently I made an appt for service and was told there would be a car for me to use while mine was being serviced. So I made additional appts for tha More

by Loyal Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Curcio
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