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Lexus of Montgomery - Service Center

Montgomery, AL

4.6
145 Reviews

145 Reviews of Lexus of Montgomery - Service Center

Sort by
March 03, 2022

Brooke Rauccio is an excellent service advisor. She is knowledgeable and has good people skills. More

by MortonBLSL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Raiccio
Report | Print
Mar 04, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are thrilled to hear that Brooke went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Reinhardt Lexus!

February 19, 2022

Great customer service and quality workmanship. Kevin the service advisor was great taking care of me! More

by jerome_taylor74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
Report | Print
Feb 21, 2022 -

Lexus of Montgomery responded

Thank you for the great review of Kevin and the team! We are happy to have you as a Reinhardt Lexus customer and we look forward to welcoming you back again down the road. Drive safely!

February 09, 2022

The Service experience at Reinhardt Lexus was exceptional. The wait time was not that long and the service was preformed as promised More

by lcobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boartavis Davis. Service Writer
Report | Print
Feb 09, 2022 -

Lexus of Montgomery responded

We're so happy that our commitment to great service stood out to you. Thank you from all of us at Reinhardt Lexus. We hope to see you again next time!

January 14, 2022

I have been using this dealership for the past five years. I have never had a bad experience. Always a good experience. This comes from an 80ish old lady that is very picky. And I have to drive at leas More

by jeannewimpey11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Jan 14, 2022 -

Lexus of Montgomery responded

We really appreciate your committed business, and are glad that we've been helpful each time you've visited! Thanks for continuing to make the trip out to see us, and we hope to be just as helpful again next time!

January 11, 2022

Everything is fast quick efficient,very courtesy any questions I need to ask feel free More

by lawayne54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boartavius
Report | Print
Jan 11, 2022 -

Lexus of Montgomery responded

Thank you for allowing us the chance to assist you! It means a lot to know that you're satisfied with our service. Safe travels from our Reinhardt Lexus team!

December 19, 2021

Always ready to help in any way they can. Always friendly and cordial when dealing with them for service. More

by Bebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin. Service not sales
Report | Print
Dec 20, 2021 -

Lexus of Montgomery responded

It means a lot that you can depend on our Reinhardt Lexus team for consistently excellent service. We are lucky to have you as a customer!

December 14, 2021

Awesome. I like wait time. Very short. Employee's friendly. Warm environment. Very satisfied with the service. More

by SueCurt60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
Report | Print
Dec 14, 2021 -

Lexus of Montgomery responded

Thank you for the great review, Sue! We appreciate your business and are happy to hear that you had such an outstanding service experience working with the Reinhardt Lexus team. Drive safely, and we hope to see you back next time!

November 25, 2021

The staff at Reinhardt Lexus are the best. Everyone is professional, while being friendly and courteous. They definitely show they appreciate your business and treat you like you are special. When it’s More

by Nancy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin T
Report | Print
Nov 29, 2021 -

Lexus of Montgomery responded

When we hear words like "professional", "friendly" and "courteous", it lets us know we're making all the right moves, Nancy! Thank you so much for trusting Reinhardt Lexus to assist with your service needs. We look forward to seeing you again next time!

November 22, 2021

Great dealership with knowledgeable and experienced service advisors. Make customers feel like their business is really appreciated! More

by jerome_taylor74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylynn
Report | Print
Nov 23, 2021 -

Lexus of Montgomery responded

We're happy to hear that our team was knowledgeable and helpful. Thanks, from the entire Reinhardt Lexus team.

October 22, 2021

The service was great. Brooke was friendly and professional. She advised me that my battery didn’t test well and needed replacing. She went above and beyond to see if I had a warranty for the curr More

by acochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke-service
Report | Print
Oct 22, 2021 -

Lexus of Montgomery responded

Thanks for giving Brooke a shoutout! We're proud that she was professional, helpful and went above and beyond to take care of you and your vehicle. Thanks for trusting our work, and we hope to have you stop by Reinhardt Lexus again soon.

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