Lexus of Montgomery - Service Center

Literally, A Pleasure Reinhardt Lexus is in a class all it's own. Their Service Department is far superior to any other dealership I have ever dealt with. It is done right Reinhardt Lexus is in a class all it's own. Their Service Department is far superior to any other dealership I have ever dealt with. It is done right the first time, with efficiency and courtesy. My regular Service Advisor, Brooke Rauccio, is incredible. She is so very kind, so knowledgeable, and helpful. It is a pleasure working with her. A special thanks to the lovely lady in the "Service Waiting/Lounge," checkout area. She greets everyone with a warm and genuine smile. She makes certain that customers are comfortable and feel welcome. I plan to be buying a second Lexus. If I do, it will be from Reinhardt and with the help of an awesome sales associate, Mr. Angelo Mellos. More

Service Consultant support I just wanted to mention the excellent customer service provided by Kaylynn Wade during my last visit to the service department at the dealership. She I just wanted to mention the excellent customer service provided by Kaylynn Wade during my last visit to the service department at the dealership. She was very kind and helpful. My car problem was corrected quickly and Kaylynn explained in detail what they did and a couple of other potential issues that may pop up in the future. Excellent and friendly Wilson Scott Montgomery, AL More

"My Dream Car" I had a long wonderful experience in purchasing my new Lexus ES 350! I came in for a routine service and drove off in my new car. Jake and everyone I had a long wonderful experience in purchasing my new Lexus ES 350! I came in for a routine service and drove off in my new car. Jake and everyone involved were friendly and kind. More

Awesome Customer service A visit at Reinhart Lexus for a oil change turned into a new car purchase!!! Go Figure that!!! I was inquiring about a lease and the service guy who A visit at Reinhart Lexus for a oil change turned into a new car purchase!!! Go Figure that!!! I was inquiring about a lease and the service guy who was also amazingly sweet...so sorry I did not get his name suggested that I speak with Jake as he was approaching. After speaking with Jake and discussing all options...and calling my husband of course! I walked out with 2020 Rx 350 !! WOW!!! The Manager and the entire staff there was absolutely amazing!! I returned the next day for tutorial from Cody at the front desk and he was amazing as well. I will recommend this dealer to Everyone! More

Service Experience Kelvin Trest my service adviser and the service department personnel are awesome. They always make my visit for service great. I would definite rec Kelvin Trest my service adviser and the service department personnel are awesome. They always make my visit for service great. I would definite recommend to other Lexus owners. More

service and recall SHE KEPT ME INFORMED ON THE PROGRESS OF THE SERVICE AND WAS CONSTANTLY CHECKING ON THE CARS STATUS FOR ME. SHE INFORMED ME WHAT TO EXPECT AT MY NEXT S SHE KEPT ME INFORMED ON THE PROGRESS OF THE SERVICE AND WAS CONSTANTLY CHECKING ON THE CARS STATUS FOR ME. SHE INFORMED ME WHAT TO EXPECT AT MY NEXT SERVICE BOTH IN APPROXIMATE TIME AND COST. More

Incredible Dealership By far, Reinhardt Lexus is "in a league all their own." The most exceptional Service Deparment of any dealership I have ever dealt with. All of their By far, Reinhardt Lexus is "in a league all their own." The most exceptional Service Deparment of any dealership I have ever dealt with. All of their personnel are friendly, courteous, helpful, and knowledgeable. From the minute you drive in, you are warmly greeted. You immediately sense the competence of their personnel and you realize that your vehicle is in "good hands." Every aspect of this dealership leaves you with that same sense of competence......and confience! More

Best Lexus Dealership...period! Scheduled appointment with Donald at the Collision Department to bring our 2019 RX 350L, to have side molding installed. Donald truly make you feel li Scheduled appointment with Donald at the Collision Department to bring our 2019 RX 350L, to have side molding installed. Donald truly make you feel like part of the Reinhardt Lexus family. Very friendly, courteous, kind and respectful. Told me exactly the best time to bring the RX in and estimated how long it would take. Installed was completed exactly as expected and the quality of work was the best ever! Certainly will drive the 90 miles Southwest to Reinhardt in the future, even though another dealer is closer. Highly recommend Reinhardt Lexus. Kudos to the Donald and the Collision Department! More

The best service! I have dealt with a local dealership for the last 4 or 5 years and just got use to terrible service. When we decided to purchase from Reinhardt, it wa I have dealt with a local dealership for the last 4 or 5 years and just got use to terrible service. When we decided to purchase from Reinhardt, it was like a breath of fresh air. I feel like a VIP every time I speak to someone. We are definitely a Reinhardt family now! More

Reinhardt Lexus Great service department! Kevin Triest makes it seamless! This is my 4th Lexus and from sales (Mark Harmann) to service I have never been disappoint Great service department! Kevin Triest makes it seamless! This is my 4th Lexus and from sales (Mark Harmann) to service I have never been disappointed. More