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Lexus of Montgomery - Service Center

Montgomery, AL

4.7
131 Reviews

131 Reviews of Lexus of Montgomery - Service Center

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December 15, 2022

Great sales staff when I brought this vehicle for my wife last Christmas and the superb customer service has continued! It is obvious that Reinhardt Lexus really cares for their customers. More

by mwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Mellos, Kaylynn Wade, Kati Crozier,Jericho
Dec 15, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

December 04, 2022

I’m a fairly new Lexus owner. Each time I’ve taken my vehicle in for servicing, the staff (from the person that greets to to the service professional) has been courteous and respe More

by GDSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavis Davis
Dec 04, 2022 -

Lexus of Montgomery responded

It makes our day to hear that our team at Reinhardt Lexus always provides you with the high-end service you deserve! Thank you for this lovely review, and we can't wait to assist you again in the future!

December 04, 2022

Premier dealership in Montgomery. Highly ethical culture from founder Jim Reinhardt. Two great product lines. Appreciate the call from the tech/mechanic explaining the problem with he More

by Judgewkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Schroeder, Jake Melton
Dec 05, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jim and the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

November 28, 2022

Blue is fantastic, he taught me so much about destination assist and several other tidbits of information that I didn’t have any knowledge of. Blue is an asset to Reinhardt Lexus. More

by Hwillis32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Blue Smith
Nov 29, 2022 -

Lexus of Montgomery responded

Thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

November 16, 2022

The service manger including the technician are outstanding.Would not use any other Dealer or Dealership. Thanks More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Nov 16, 2022 -

Lexus of Montgomery responded

We're thrilled our team has delivered stellar service that's earned Reinhardt Lexus your loyalty! Thanks for all your support. Safe travels!

November 16, 2022

The service is impeccable. Brooke is very accommodating. Finished in a very timely manner and provided a loaner car. Overall great experience More

by djc331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Nov 16, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Brooke and the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

November 13, 2022

From the time I got to the dealership till the time I left with my car, professionalism was the key word. My Service Provider, Boartavious Davis, is the best and I appreciate all that he does to make my More

by fordf100lvr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavious Davis
Nov 14, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

October 21, 2022

Kevin has always gotten me in & out in a very reasonable amount of time . Very courteous & answers all my questions I have about the w/o. More

by may3924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Trest, Brandt Schroeder
Oct 24, 2022 -

Lexus of Montgomery responded

Thanks for giving a shoutout to Kevin and leaving Reinhardt Lexus a five-star review! We are happy to hear that your service experience was top-notch. Until next time!

October 14, 2022

All of the employees are very professional, helpful and want their Customers to be completely satisfied when they leave. Excellent customer service! More

by C Morrow 15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Oct 14, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

Efficient and superb service from team members. Assured they maintenance work is correctly done. Thanks. More

by marilee.mallory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boartarious
Oct 14, 2022 -

Lexus of Montgomery responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Reinhardt Lexus team. Drive safely, and we hope to see you back again down the road!

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