Lexus of Montgomery - Service Center

Very Positive Experience This was my first time to use this dealership for service and it was a very pleasant experience. The Service manager was very friendly and eager to d This was my first time to use this dealership for service and it was a very pleasant experience. The Service manager was very friendly and eager to do all he could to help. I was having a routine 120K service done and everything went well. I would recommend this dealership in the future. More

Very professional Everyone I had contact with were exceptionally professional, All work was done on time and a loaner car was available.Everything qustionable was full Everyone I had contact with were exceptionally professional, All work was done on time and a loaner car was available.Everything qustionable was fully answered. More

Very good service I have shopped for cars at other Lexus dealerships including the "legendary JM Lexus" in Fort Lauderdale. While nothing rivals that dealerships facil I have shopped for cars at other Lexus dealerships including the "legendary JM Lexus" in Fort Lauderdale. While nothing rivals that dealerships facilities, I have always found better service, nicer folks, and better pricing from Reinhardt in Montgomery. In fact, my last three Lexus vehicles were purchased there from Skip Mainor- great salesman. Service is great, especially in the new facility. I called Saturday morning to see if they could squeeze me in. Next thing I know, car is finished and I'm on my way. Good folks- great service. More

Service The service consultant returned my call in a timely manner. The appointment was scheduled quickly and met all my needs. The service appointment went v The service consultant returned my call in a timely manner. The appointment was scheduled quickly and met all my needs. The service appointment went very well...... More

As always, an excellent experience. A class organization. All contacts with Reinhardt are always first class. From the person who answers the phone to the service rep you deal with, they are polite, knowledg All contacts with Reinhardt are always first class. From the person who answers the phone to the service rep you deal with, they are polite, knowledgeable and always willing to help in any way. More

Hassell free Easy to schedule service, did not take up my day. Treated like they wanted my business. Loaner car was clean and ready for me when I got there. Easy to schedule service, did not take up my day. Treated like they wanted my business. Loaner car was clean and ready for me when I got there. More

Most Reliable The Service at Reinhardt is the most experienced and helpful service team.Always courteous and prompt, completing and taking care of our needs. Alway The Service at Reinhardt is the most experienced and helpful service team.Always courteous and prompt, completing and taking care of our needs. Always explain the situation and meet our needs while vehicle is being services. More

Service Beyond Always good experience at dealership. Employees very attentive and interested in customers. Services explained as well as pricing very thoroughly. Nic Always good experience at dealership. Employees very attentive and interested in customers. Services explained as well as pricing very thoroughly. Nice new facilities add to customer experience. More

Quality Service Best dealership I have I have dealt with in the 60+ years as a car owner. I live in Selma and could have my car serviced there but not as thoroughly a Best dealership I have I have dealt with in the 60+ years as a car owner. I live in Selma and could have my car serviced there but not as thoroughly as Reinhardt. Thank you. More

2012 ES Repair Questioned a popping sound I'd heard on the front end for a couple of days but it had ceased for a week. Since it's my wife's car I wanted to be sure Questioned a popping sound I'd heard on the front end for a couple of days but it had ceased for a week. Since it's my wife's car I wanted to be sure there was no problem and didn't want to wait for tire wear, tires are too expensive. They offered me a loaner, test drove the car with me and then spent an hour looking at the car and checking it out. Couldn't find anything wrong and didn't charge me anything for the service. Not only were all people I talked to professional but also talked to me in a "personal" manner. Their attention, attitude and service is beyond compare. Truly the definition of outstanding service. More