Lexus of Montgomery - Service Center

Polite, helpful and professional. I had a good experience with both the salesperson and the support staff. When I had technical questions the young lady was extremely helpful and patie I had a good experience with both the salesperson and the support staff. When I had technical questions the young lady was extremely helpful and patient. I have always had good experiences with the service department. The service was timely. I appreciated the nice wait area. More

Just an Auto Butler service. As usual, Kevin was very efficient! My service was done in a timely manner. Received a call when my car was ready. Service Dept is the main reason I l As usual, Kevin was very efficient! My service was done in a timely manner. Received a call when my car was ready. Service Dept is the main reason I like this dealership. More

Great overall service Great customer service and technical knowledge. Since day one I have appreciated every piece of information as well as confirmation received. I wouldn Great customer service and technical knowledge. Since day one I have appreciated every piece of information as well as confirmation received. I wouldn't shop anywhere else for a vehicle or service. More

Service The employees are always friendly and the waiting room is very comfortable. Rick Trammell is also very personable and efficient. The level of servic The employees are always friendly and the waiting room is very comfortable. Rick Trammell is also very personable and efficient. The level of service and repair that is provided is top notch. More

Service Great response to the service that was needed. I really appreciate the positive attitude of all service personnel. A special thank you Kevin for your Great response to the service that was needed. I really appreciate the positive attitude of all service personnel. A special thank you Kevin for your special assistance. More

Great service. Was well pleased with this experience. This rating was given based on the excellent service that I received. Was very upset at the fact that my car was not working properly, but was quickl This rating was given based on the excellent service that I received. Was very upset at the fact that my car was not working properly, but was quickly assured that the problem would be taken care of. A loaner car was provided for my convenience which was a blessing. Thank you Reinhardt Lexus and Derrick Terrell for a job well done. More

Long Time Customer I simply would not go anywhere else. The excellent service, combined with the stellar personal service (Kevin, Henry) cannot be matched. About 17 ye I simply would not go anywhere else. The excellent service, combined with the stellar personal service (Kevin, Henry) cannot be matched. About 17 years now and still choosing Reinhardt Lexus! More

Service Department Personnel --the BEST Entire experience was (as always) outstanding. From the minute I left my car for service until the service was completed took less than one hour. Entire experience was (as always) outstanding. From the minute I left my car for service until the service was completed took less than one hour. More

It Does Not Get Better Than This A safety issue arose with an airbag. It was not the fault of the dealership, and a recall has properly been made, but there was a delay in the parts A safety issue arose with an airbag. It was not the fault of the dealership, and a recall has properly been made, but there was a delay in the parts for a "fix" from the airbag company. I received a call from Henry and was told to come immediately to Reinhardt and pick up a loaner car to use until the repair can be made. No price can be placed on the concern Reinhardt showed for my safety and that of my family. We are customers for life! - Robert Beshear, MD More

Longstanding Good Service Quality Easy and prompt scheduling. Friendly and courteous service staff. Clean and spacious office and parking spaces. Good quality loaner car. Clear Exp Easy and prompt scheduling. Friendly and courteous service staff. Clean and spacious office and parking spaces. Good quality loaner car. Clear Explanation post service details. Interior and exterior car perfectly clean. More