Lexus of Montgomery - Service Center
Montgomery, AL
131 Reviews of Lexus of Montgomery - Service Center
Service Great response to the service that was needed. I really appreciate the positive attitude of all service personnel. A special thank you Kevin for your Great response to the service that was needed. I really appreciate the positive attitude of all service personnel. A special thank you Kevin for your special assistance. More
Great service. Was well pleased with this experience. This rating was given based on the excellent service that I received. Was very upset at the fact that my car was not working properly, but was quickl This rating was given based on the excellent service that I received. Was very upset at the fact that my car was not working properly, but was quickly assured that the problem would be taken care of. A loaner car was provided for my convenience which was a blessing. Thank you Reinhardt Lexus and Derrick Terrell for a job well done. More
Long Time Customer I simply would not go anywhere else. The excellent service, combined with the stellar personal service (Kevin, Henry) cannot be matched. About 17 ye I simply would not go anywhere else. The excellent service, combined with the stellar personal service (Kevin, Henry) cannot be matched. About 17 years now and still choosing Reinhardt Lexus! More
Service Department Personnel --the BEST Entire experience was (as always) outstanding. From the minute I left my car for service until the service was completed took less than one hour. Entire experience was (as always) outstanding. From the minute I left my car for service until the service was completed took less than one hour. More
It Does Not Get Better Than This A safety issue arose with an airbag. It was not the fault of the dealership, and a recall has properly been made, but there was a delay in the parts A safety issue arose with an airbag. It was not the fault of the dealership, and a recall has properly been made, but there was a delay in the parts for a "fix" from the airbag company. I received a call from Henry and was told to come immediately to Reinhardt and pick up a loaner car to use until the repair can be made. No price can be placed on the concern Reinhardt showed for my safety and that of my family. We are customers for life! - Robert Beshear, MD More
Longstanding Good Service Quality Easy and prompt scheduling. Friendly and courteous service staff. Clean and spacious office and parking spaces. Good quality loaner car. Clear Exp Easy and prompt scheduling. Friendly and courteous service staff. Clean and spacious office and parking spaces. Good quality loaner car. Clear Explanation post service details. Interior and exterior car perfectly clean. More
Way Service Should Be From start to end, the people, facilities and service are First CLASS. I have been a customer for many years, and they continue to deliver for me each From start to end, the people, facilities and service are First CLASS. I have been a customer for many years, and they continue to deliver for me each time I use them. More
Fixed my Lexus Everything went well no complaints every time I come it the experience is good. Will definitely be back. Looking forward to seeing everyone in the fu Everything went well no complaints every time I come it the experience is good. Will definitely be back. Looking forward to seeing everyone in the future. Thanks More
top notch I made an appointment, brought our car in, for a loaner car, went to a meeting , came back to completed service job, went home No wasted time!!! G I made an appointment, brought our car in, for a loaner car, went to a meeting , came back to completed service job, went home No wasted time!!! Good Job !! More
Kevin is the best in the service department. My husband and I purchase Lexus cars because we know the service department is the best. Love the service we receive there. Very professional! I es My husband and I purchase Lexus cars because we know the service department is the best. Love the service we receive there. Very professional! I especially love having a loaner car and I also know I can trust whatever Kevin says is wrong with my car. More