Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Montgomery - Service Center

Montgomery, AL

4.6
145 Reviews

145 Reviews of Lexus of Montgomery - Service Center

Sort by
April 08, 2025

Had a great experience. He is very knowledgeable of his craft and since to enjoy helping his customers. I will be calling him with all my questions about my 2018 Lexus RX More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavis Davis
Report | Print
Apr 08, 2025 -

Lexus of Montgomery responded

Thank you for choosing Lexus of Montgomery, Annette! We're glad your experience was a great one and are always here to answer any questions you have. Safe travels in your 2018 RX 350!

April 06, 2025

Due to my app hood open day after job was said done by technician unprofessional More

by Mr. Chitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY GIBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Lexus of Montgomery responded

I’m sorry to hear about your experience during your recent visit. If you have any other concerns, please don't hesitate to reach out. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

March 08, 2025

Good services,maintenance. Respect and humble.They care about your car, Never had problems,Kevin is a great service person. More

by bosede.oni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Mar 10, 2025 -

Lexus of Montgomery responded

We're delighted to hear that you had a positive experience with Kevin and the team at Lexus of Montgomery. Thank you for highlighting our commitment to excellent service and care!

March 02, 2025

Honest, very helpful, great service, focus on customer satisfaction. Kevin Trest is a terrific service manager. He and his staff do everything they can to keep automobiles running perfectly. Highly rec More

by Sauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
Report | Print
Mar 03, 2025 -

Lexus of Montgomery responded

Thank you for the glowing review! We're delighted to hear that Kevin and our team at Lexus of Montgomery provided such excellent service. We appreciate your recommendation and look forward to keeping your vehicle in top shape!

March 01, 2025

Kevin, always handles my service appointment very professionally keeping me informed of the progress on my vehicle and the expected completion time. More

by lcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Triest Service Manager
Report | Print
Mar 03, 2025 -

Lexus of Montgomery responded

We're delighted to hear that Kevin consistently provides professional service and keeps you updated at Lexus of Montgomery. Thank you for sharing your experience with us!

February 26, 2025

Everything is good! I'm enjoying the waiting snacks and coffee. I'm looking forward to delicious snacks from now on! More

by Sunflower.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Kevin Trest
Report | Print
Feb 26, 2025 -

Lexus of Montgomery responded

We're delighted to hear you're enjoying the snacks and coffee at Lexus of Montgomery! We look forward to continuing to provide a pleasant experience during your visits. Thanks for sharing your feedback!

February 20, 2025

I love my Lexus dealership! No matter what the problem they are so accommodating. Never a problem with anyone in any department and I’ve had my car for 5 years. More

by Mamaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGELO MELLOS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasha
Report | Print
Feb 20, 2025 -

Lexus of Montgomery responded

We're delighted to hear that you've had such a positive experience with us at Lexus of Montgomery over the years! It's our pleasure to ensure everything runs smoothly for you. Thank you for your continued trust and support!

January 30, 2025

Latasha and Bree in the service department were amazing! Thank you for employing professional people. More

by pship22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha and Bree
Report | Print
Jan 30, 2025 -

Lexus of Montgomery responded

We're delighted to hear that Latasha and Bree provided you with excellent service at Lexus of Montgomery! Thank you for recognizing their professionalism.

January 21, 2025

The dealership is always responsive because of people like Kevin Trest. They are prompt in their response and keep you advised. More

by cslaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
Report | Print
Jan 21, 2025 -

Lexus of Montgomery responded

We're delighted to hear that Kevin and the team at Lexus of Montgomery have been responsive and kept you informed. Thank you for sharing your experience with us!

December 24, 2024

I received excellent service in a timely manner, Latasha got me in and out quicker than I expected. More

by Mr Roach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK HARMANN
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDT SCHROEDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latasha,
Report | Print
Dec 25, 2024 -

Mr Roach responded

I received excellent service in a timely manner, Latasha got me in and out quicker than i expected.

Dec 26, 2024 -

Lexus of Montgomery responded

Latasha will appreciate the kudos! Thanks for sharing your experience working with our efficient team at Lexus of Montgomery.

1
2
...
15