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Lexus of Mobile - Service Center

Mobile, AL

4.9
167 Reviews

167 Reviews of Lexus of Mobile - Service Center

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February 15, 2025

Been using Lexus of Mobile since I purchased my car in 2013. Craig is the best! Always courteous and helpful. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Feb 17, 2025 -

Lexus of Mobile responded

Betty, thank you for your loyalty to Lexus of Mobile and for highlighting Craig's excellent service! We're delighted to have been part of your journey since 2013.

February 15, 2025

Great service starting with the excellent advice and service of the service rep. Never had a bad experience since we started bringing our vehicle here a few years ago! More

by tmack740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lloyd
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Feb 17, 2025 -

Lexus of Mobile responded

We're delighted to hear that you've consistently received excellent service from our team at Lexus of Mobile! Thank you for your continued trust and support over the years. We look forward to serving you again in the future!

February 08, 2025

Ernie is the BEST! , Professional Customer Service and offer great car service communication Yolonda Arnold Mobile AL More

by arnoldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
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Feb 10, 2025 -

Lexus of Mobile responded

We're delighted to hear that Ernie provided you with excellent service and communication at Lexus of Mobile! Thank you for sharing your experience, and we look forward to serving you again in the future.

February 07, 2025

The technician and others were very professional and the dealership and waiting area provided a comfortable area. More

by Tom Keckler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lloyd
Report | Print
Feb 07, 2025 -

Lexus of Mobile responded

Tom, we're delighted to hear that you found our team at Lexus of Mobile professional and the waiting area comfortable. Thank you for sharing your experience with us!

February 07, 2025

Except for the 2 hour drive to Mobile I couldn’t be happier with the service and working with the professional team. It’s nice that they offer loaner cars and provide a nice lounge and snacks while yo More

by DeeDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Feb 07, 2025 -

Lexus of Mobile responded

DeeDee, we're delighted to hear that you enjoyed the service and amenities at Lexus of Mobile! Thank you for making the drive to see us; we appreciate your feedback. Safe travels until next time!

January 11, 2025

DJ is always very helpful with answering my questions and concerns. My car is always serviced quickly while providing a loaner. More

by Wbrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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Jan 13, 2025 -

Lexus of Mobile responded

We're delighted to hear that DJ has been so helpful and efficient during your visits at Lexus of Mobile. Thank you for sharing your experience, and we're here whenever you need us!

December 07, 2024

The service was great couldn't ask for Nothing better from the greeter, I will holly recommend Lexus of Mobile More

by moorefred485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Mark
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Dec 09, 2024 -

Lexus of Mobile responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Mobile provided top-notch service. We appreciate your recommendation and look forward to serving you in the future!

November 22, 2024

Excellent service and very curtious. Communicated with great detail what was done. Item that was covered under warranty was explained. More

by Haroldsp8s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Nov 22, 2024 -

Lexus of Mobile responded

We're delighted to hear that you received excellent service and detailed communication at Lexus of Mobile, Harold. It's great to know our team could assist with your warranty item efficiently. Thank you for sharing your experience!

November 19, 2024

Kind. Welcoming. Professional. Excellent in every way. Customer focused. Helpful. Accommodating. The very best. Each staff member treats you as a valued cu More

by Geeyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig. Ernie. Derrick.
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Nov 20, 2024 -

Lexus of Mobile responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Mobile made your experience exceptional. We appreciate your support and look forward to serving you again!

November 16, 2024

The Lexus service center is a major reason we have driven a Lexus for over 20 years. The Lexus is a great car and their service department is the best ever. Ernie treats his customers with great care and a More

by arvjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERNIE
Report | Print
Nov 18, 2024 -

Lexus of Mobile responded

We're delighted to hear that Ernie and our service team at Lexus of Mobile have been a key part of your loyalty for over 20 years. Thank you for sharing such wonderful feedback!

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