Back

Lexus of Mobile - Service Center

Mobile, AL

4.9
163 Reviews

163 Reviews of Lexus of Mobile - Service Center

Sort by
April 03, 2025

Shannon was able to get my vehicle paperwork done in a jiffy. Great service. Thanks More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Apr 03, 2025 -

Lexus of Mobile responded

We're glad Shannon could help you out in a jiffy. Thanks for the kind words about our service at Lexus of Mobile!

March 06, 2025

As always very nice experience, offered me a vehicle to go and attend to my business. my appointment was on time, she called me and let me know my car was ready. they clean my car.I highly recommend everyo More

by mcgaskillj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz was wonderful
Mar 07, 2025 -

Lexus of Mobile responded

Thank you for sharing your experience with us at Lexus of Mobile! We're delighted to hear that our team provided timely service and even offered a vehicle while yours was being attended to. We appreciate the recommendation and look forward to serving you in the future!

February 28, 2025

Always prompt. Explanations clear. Has best interest of client for service. Would recommend thus dealer and their service department and employees More

by lindaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 28, 2025 -

Lexus of Mobile responded

Thank you for the wonderful feedback! We're delighted to know that our team at Lexus of Mobile provided prompt and clear service. We appreciate your recommendation and look forward to serving you again in the future!

February 27, 2025

My first experience was fantastic. Ernie made it a terrific first time. Thanks Ernie see you again at 70000 miles More

by Smchrietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Feb 27, 2025 -

Lexus of Mobile responded

We're delighted to hear that Ernie made your first experience with Lexus of Mobile a fantastic one! Thank you for choosing us, and we look forward to seeing you again at 70,000 miles. Safe travels until then!

February 25, 2025

Appointment was on time. Friendly staff and good service. My advisor is knowledgeable and keeps me informed More

by hagandaniela49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Feb 25, 2025 -

Lexus of Mobile responded

We're delighted to hear that you had a timely and informative experience with our team at Lexus of Mobile. Thank you for sharing your positive feedback!

February 16, 2025

I like the mechanics inspections of the problem with the diagnostic system. I am a that the part, valve that I needed was in range at the Toyota dealer . If I needed to leave my vehicle and get home to hou More

by gerrie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Feb 17, 2025 -

Lexus of Mobile responded

Gerrie, we're glad to hear you had a positive experience with our team at Lexus of Mobile and that Liz was helpful throughout your visit. We appreciate your feedback about loaner cars and will take it into consideration for the future. Thank you for choosing us!

February 15, 2025

Been using Lexus of Mobile since I purchased my car in 2013. Craig is the best! Always courteous and helpful. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 17, 2025 -

Lexus of Mobile responded

Betty, thank you for your loyalty to Lexus of Mobile and for highlighting Craig's excellent service! We're delighted to have been part of your journey since 2013.

February 15, 2025

Great service starting with the excellent advice and service of the service rep. Never had a bad experience since we started bringing our vehicle here a few years ago! More

by tmack740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lloyd
Feb 17, 2025 -

Lexus of Mobile responded

We're delighted to hear that you've consistently received excellent service from our team at Lexus of Mobile! Thank you for your continued trust and support over the years. We look forward to serving you again in the future!

February 08, 2025

Ernie is the BEST! , Professional Customer Service and offer great car service communication Yolonda Arnold Mobile AL More

by arnoldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Feb 10, 2025 -

Lexus of Mobile responded

We're delighted to hear that Ernie provided you with excellent service and communication at Lexus of Mobile! Thank you for sharing your experience, and we look forward to serving you again in the future.

February 07, 2025

The technician and others were very professional and the dealership and waiting area provided a comfortable area. More

by Tom Keckler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lloyd
Feb 07, 2025 -

Lexus of Mobile responded

Tom, we're delighted to hear that you found our team at Lexus of Mobile professional and the waiting area comfortable. Thank you for sharing your experience with us!

2
...