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Lexus of Mobile - Service Center

Mobile, AL

4.9
168 Reviews

168 Reviews of Lexus of Mobile - Service Center

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April 25, 2025

My service advisor, Mark, was wonderful as usual. He goes above and beyond to explain everything and keep me informed. Great service! More

by lauralee36532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lloyd
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Apr 25, 2025 -

Lexus of Mobile responded

We're delighted to hear that Mark provided you with exceptional service at Lexus of Mobile. It's great to know he kept you well-informed throughout your visit, Laura. Thank you for sharing this positive feedback!

April 18, 2025

Liz was such a pleasure to work with, she was new to us since Stan left, she made everything flawless, look forward to working with her again More

by lhkerlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Apr 18, 2025 -

Lexus of Mobile responded

We're delighted to hear that Liz made your experience seamless at Lexus of Mobile! Thank you for the kind words, and we look forward to seeing you again in the future.

April 10, 2025

A very professional person well mannered once he find out I have to go back to work offered me a loaner car just a great customer service More

by Ballout72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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Apr 10, 2025 -

Lexus of Mobile responded

We're delighted to hear about your positive experience with our team at Lexus of Mobile! Providing excellent customer service and accommodating your needs is always our priority. Thank you for sharing this feedback!

April 09, 2025

Always have a great experience with Lexus. First class operation and Ernie is so knowledgeable and helpful. More

by gigi19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Depeau
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Apr 09, 2025 -

Lexus of Mobile responded

Thank you for sharing your positive experience with us at Lexus of Mobile! We're delighted to hear that Ernie's expertise and assistance made a difference. We look forward to serving you again in the future!

April 04, 2025

Ernie DeView makes service very easy and always keeps you informed Service with him is a pleasure More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie in the service department is fantastic
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Apr 04, 2025 -

Lexus of Mobile responded

David, we're delighted to hear that Ernie made your service experience a pleasure at Lexus of Mobile. Thanks for sharing your feedback!

April 03, 2025

Shannon was able to get my vehicle paperwork done in a jiffy. Great service. Thanks More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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Apr 03, 2025 -

Lexus of Mobile responded

We're glad Shannon could help you out in a jiffy. Thanks for the kind words about our service at Lexus of Mobile!

March 06, 2025

As always very nice experience, offered me a vehicle to go and attend to my business. my appointment was on time, she called me and let me know my car was ready. they clean my car.I highly recommend everyo More

by mcgaskillj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz was wonderful
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Mar 07, 2025 -

Lexus of Mobile responded

Thank you for sharing your experience with us at Lexus of Mobile! We're delighted to hear that our team provided timely service and even offered a vehicle while yours was being attended to. We appreciate the recommendation and look forward to serving you in the future!

February 28, 2025

Always prompt. Explanations clear. Has best interest of client for service. Would recommend thus dealer and their service department and employees More

by lindaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Feb 28, 2025 -

Lexus of Mobile responded

Thank you for the wonderful feedback! We're delighted to know that our team at Lexus of Mobile provided prompt and clear service. We appreciate your recommendation and look forward to serving you again in the future!

February 27, 2025

My first experience was fantastic. Ernie made it a terrific first time. Thanks Ernie see you again at 70000 miles More

by Smchrietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Feb 27, 2025 -

Lexus of Mobile responded

We're delighted to hear that Ernie made your first experience with Lexus of Mobile a fantastic one! Thank you for choosing us, and we look forward to seeing you again at 70,000 miles. Safe travels until then!

February 25, 2025

Appointment was on time. Friendly staff and good service. My advisor is knowledgeable and keeps me informed More

by hagandaniela49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Feb 25, 2025 -

Lexus of Mobile responded

We're delighted to hear that you had a timely and informative experience with our team at Lexus of Mobile. Thank you for sharing your positive feedback!

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