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Lexus of Mobile - Service Center

Mobile, AL

4.9
170 Reviews

170 Reviews of Lexus of Mobile - Service Center

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March 13, 2022

Excellent service. Ernie was extraordinarily helpful. My car malfunctioned; they took me in right away. I was very grateful. More

by Mann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Mar 14, 2022 -

Lexus of Mobile responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Lexus of Mobile and for stopping by to share your experience. Drive safely until we see you again!

March 08, 2022

Craig was triple a, this is a great dealership, they will take care of your car quick. More

by Louman1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig was great and fast
Mar 09, 2022 -

Lexus of Mobile responded

It was truly our pleasure to assist! Thank you for the fantastic review and for choosing Lexus of Mobile - we'll be sure Craig hears your kind words!

February 20, 2022

Great service, especially from the friendly and hospitable person staffing the waiting room and kitchen area. More

by Sarah klavas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Feb 21, 2022 -

Lexus of Mobile responded

Sarah, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

February 20, 2022

Been using Lexus of mobile for 20 years,they have been fantastic.a special time was when I was stuck in Florida.they put there technical person on phone to get me going. More

by George.dembski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline
Feb 21, 2022 -

Lexus of Mobile responded

George, thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

February 19, 2022

My buying experience was one of the best. The entire staff was very professional and the follow on service was exceptional. More

by y_finch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 21, 2022 -

Lexus of Mobile responded

Congratulations on your new car! We are happy to hear that our team made the experience positive and successful. Thank you for choosing Lexus of Mobile!

February 06, 2022

Lexus of Mobile is great to work with on regular service and any other concerns about my car. More

by Longfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 07, 2022 -

Lexus of Mobile responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

January 29, 2022

Saline in the Service Dept has always been an outstanding and caring employee. She should receive Kudos for her outstanding professionalism. More

by keyscondor
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saline
Jan 31, 2022 -

Lexus of Mobile responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Saline and the team. Drive safely, and we hope to see you back at Lexus of Mobile!

January 11, 2022

Craig is my service advisor and I could not say more how excellent his service and knowledge is. He is always friendly, helpful and forward looking on what you need to take care of. He makes this dealersh More

by R_blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Jan 11, 2022 -

Lexus of Mobile responded

Hearing that Craig has inspired your confidence and loyal business is so wonderful! Thank you for the outstanding review and for being a Lexus of Mobile client - we'll be sure to pass the kudos along. Drive safe and see you next time!

January 08, 2022

Mark is always very responsive to care of my car in less than one day and provide me a loaner while I waited. Car wash wash and completely detailed and look amazing when I picked it up More

by gmoney95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 10, 2022 -

Lexus of Mobile responded

Thanks for trusting Lexus of Mobile with your business. We're thrilled to hear that Mark provided you with such great service during your visit and we look forward to taking care of you next time!

January 07, 2022

Lexus of Mobile provides excellent and courteous service in a very pleasant and comfortable place of business. The staff is great to work with and the dealership provides nice amenities for your enjoyment More

by stevensgdbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline Kirkland
Jan 07, 2022 -

Lexus of Mobile responded

Steven, we're thrilled that our top-tier customer care and our accommodations have impressed you! The Lexus of Mobile team is always happy to go above and beyond for our customers, and we look forward to our next opportunity to do so for you!

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