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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
841 Reviews
Call Dealership (901) 362-8833
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2600 Ridgeway Road

Memphis, TN

38119

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Showing 841 reviews

March 26, 2021

Billy was excellent in all ways. He was kind, good communicator/explained things well, promptly answered all questions. Highly recommend Billy at Lexus of Memphis! More

by S Boyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
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Mar 26, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! Billy is an excellent member of our team at Lexus of Memphis, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 26, 2021

Great customer service. Internet cafe was outstanding. My representative Mike was knowledgeable and professional. I recommend any one with a Lexus to get repaired here More

by Whittedg1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mcpherson
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Mar 26, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let Mike know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 26, 2021

Staff greeted me with digs and respect. My wait time was minimal. My loaner was ready and available. As a customer I felt very special. More

by Joflex1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
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Mar 26, 2021 -

Lexus of Memphis responded

Thank you for the great feedback! We strive to deliver a seamless service experience, and hearing that this was reflected in your visit made our day. Drive safely, and we hope to see you again at Lexus of Memphis!

March 26, 2021

Johnny Robertson has taken care of the service of my Lexus(s) for over 12 years. He represents the Lexus of Memphis brand very well. More

by sa_brown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
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Mar 26, 2021 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis and for giving a shout-out to Johnny. We're proud to have earned your loyalty and we look forward to working with you next time!

March 26, 2021

I love bringing my car in for service at Lexus Memphis. Damien is always so friendly, kind, detailed and helpful. He is an outstanding representative for this company. Hats off to him and Lexus Memphis. More

by DHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Holloway
Report | Print
Mar 26, 2021 -

Lexus of Memphis responded

We are proud to have earned your business here at Lexus of Memphis! Thank you for trusting us with your vehicle and for the kind words about Damien. We hope to see you back next time!

March 26, 2021

Excellent service, got loaner to go to work, picked up shiny , serviced car to take back home. Always been happy with service department at Lexus of Memphis!!! More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
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Mar 26, 2021 -

Lexus of Memphis responded

We're so grateful to have you as a loyal customer! It's always our pleasure to deliver a seamless, convenient service experience. Thank you for trusting Lexus of Memphis with all your repair and maintenance needs!

March 26, 2021

Ricki made purchase very pleasantSuper knowledgeable Ricki made purchase very pleasant Super knowledgeable Very professional knows his product Traded cars all very easy Would recommend to a friend o More

by Nickce03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki tran
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Mar 29, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ricki took good care of you here at Lexus of Memphis, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

March 26, 2021

Service is always great. Joey and all the staff are very friendly and always helpful. Always finishes as soon as possible when you have an appointment. More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Mar 26, 2021 -

Lexus of Memphis responded

Tommy, we appreciate the confidence you have in Joey and the team! Thank you for being a wonderful Lexus of Memphis customer, we look forward to seeing you next time.

March 26, 2021

First class service and friendly team of qualified staff! Definitely recommend! Nice waiting area/lounge with plenty of snacks and drinks. Professional and courteous staff. More

by webb809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Mar 29, 2021 -

Lexus of Memphis responded

Thank you so much for sharing this excellent feedback about our service and facilities! We are grateful to have you as a Lexus of Memphis customer.

March 26, 2021

We had a good experience . everyone was friendly and nice we were in and out in a timely fashion. Give me two. we would recommend this dealership to others. More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Report | Print
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for the great review, Leslie! Hearing that you had such a successful experience working with the Lexus of Memphis team made our day. Drive safely, and we hope to see you again down the road!

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