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Lexus of Memphis

Memphis, TN

4.7
857 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 857 reviews

June 07, 2025

I have the best service rep at Lexus. He is very personable and does not try to out talk you. You tell him your service needs and we discuss. More

by Baba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Jun 09, 2025 -

Lexus of Memphis responded

It's great to hear that you had a positive experience with your service rep at Lexus of Memphis! We're glad they provided personable and attentive service. Thank you for sharing your feedback!

June 06, 2025

The Lexus Service Department is the best I ever visited. My Service Advisor, Johnny Robertson, was very professional, courteous, and customer-oriented. More

by marydianne.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Jun 09, 2025 -

Lexus of Memphis responded

We're delighted to hear that Johnny and our Lexus of Memphis service team provided you with such a positive experience. Thank you for sharing your feedback!

June 06, 2025

Very efficient, extremely knowledgeable in what they do. Not pushy, they don’t tried to sell you just anything, they want the customer to be happy. More

by gjconners
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John McCoy
Jun 06, 2025 -

Lexus of Memphis responded

Thank you for sharing your experience with us at Lexus of Memphis! We're delighted to hear that our team provided efficient and knowledgeable service without any pressure. Your satisfaction is our priority, and we're glad we could meet your expectations!

May 20, 2025

We have purchased from and have been getting service from here for 10+ years. Joey has been fantastic, always knowledgeable and courteous and works around my schedule to get me in as quick as possible. I wou More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
May 20, 2025 -

Lexus of Memphis responded

Nicole, thank you for your loyalty and kind words about Joey and the team at Lexus of Memphis! We're delighted to know you've had such a positive experience with us over the years. Looking forward to continuing to serve you in the future!

May 14, 2025

I am never disappointed with my customer support with Terry Cade and his team members at Lexus od Memphis. More

by marilynkjones103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cade, Merrill
May 14, 2025 -

Lexus of Memphis responded

Marilyn, we're delighted to hear that Terry and the team at Lexus of Memphis consistently provide you with excellent support. Thank you for your kind words!

May 01, 2025

I appreciate the excellent customer service that Joey Guasco provides. Also, the other associates provide excellent customer service. More

by Armie Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
May 02, 2025 -

Lexus of Memphis responded

Armie, we're delighted to hear that Joey and the team at Lexus of Memphis provided you with excellent customer service. Thank you for sharing your experience!

April 29, 2025

I had an exceptional experience on 4/18/25. The service advisor ensured that my vehicle was serviced very timely. The waiting area was neat and refreshments were provided for the customers. More

by Lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jekulve Hale
Apr 30, 2025 -

Lexus of Memphis responded

We're delighted to hear about your exceptional experience at Lexus of Memphis! It's great that our service advisor and amenities met your expectations. Thank you for sharing this feedback with us!

April 26, 2025

Great experience, no pressure from anyone. Previous lease was turned into a purchase. Everyone was extremely helpful and friendly. More

by Sylhaines8@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 29, 2025 -

Lexus of Memphis responded

Thank you for sharing your positive experience with us at Lexus of Memphis! We're delighted to hear that our team made the transition from lease to purchase smooth and pressure-free. Enjoy your new vehicle, and feel free to reach out if you need anything in the future!

April 18, 2025

Sharon and Mike went well "ABOVE AND BEYOND" to help me when the battery on my RX began giving me warnings. They worked me in and my battery was replaced. LOVE the Service Department at Lexus of Memphis. More

by shellfly11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike & Sharon
Apr 18, 2025 -

Lexus of Memphis responded

It's fantastic to hear that Sharon and Mike went above and beyond for you at Lexus of Memphis! We're delighted our Service Department could assist with your RX battery issue. Thank you for sharing this positive experience!

April 13, 2025

Dealership was nice and pleasant. . salesman and financial advisor was very understanding..I would recommend this to my families and friends More

by jakewisithaphong1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tran
Apr 14, 2025 -

Lexus of Memphis responded

Jake, we're delighted to hear that you had a pleasant experience with our team at Lexus of Memphis. Thank you for recommending us to your family and friends!

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