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Lexus of Memphis

Memphis, TN

Overview
Reviews
4.7
820 Reviews
Call Dealership (901) 362-8833
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2600 Ridgeway Road

Memphis, TN

38119

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Showing 820 reviews

December 20, 2024

I am thoroughly pleased with the Lexus dealership. They have been very responsive to my needs. Service has been exceptional. More

by dwtjdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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December 20, 2024

very nice and professional. I am a repeat customer -great place to buy a vehicle. More

by lchumley1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tran
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December 13, 2024

The experience at Lexus of Memphis is always incredible. Whatever you think the service requires to your vehicle is done and they also check for anything else they think needs to be done and recommended.. More

by J O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
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Dec 13, 2024 -

Lexus of Memphis responded

Thank you for sharing your positive experience with us at Lexus of Memphis! We're delighted to know our team provided thorough and attentive service. We look forward to assisting you again in the future!

Dec 13, 2024 -

J O responded

Always a wonderful experience

December 13, 2024

Lexus of Memphis - Best dealership Mike McPherson - Best Service advisor I have been a customer here for over 20 years and 3 owned Lexus vehicles and I wish to continue. More

by myles_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Dec 16, 2024 -

Lexus of Memphis responded

Thank you for your loyalty and support over the years! We're delighted to hear that Mike McPherson has consistently provided excellent service at Lexus of Memphis. We look forward to continuing our relationship with you in the future!

December 09, 2024

Mike always provide great customer service when I come and get my car serviced and. Appreciate him More

by Lindaepeetelexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mke
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Dec 09, 2024 -

Lexus of Memphis responded

Thank you for this 5-star review of Mike and Lexus of Memphis! Have a lovely day!

December 02, 2024

We had a wonderful experience with John McCoy, our sales representative. He was extremely helpful and a pleasure to work with. We also had a great experience with Ron Wood i Finance. They are both first More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCoy, Ron Wood
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Dec 02, 2024 -

Lexus of Memphis responded

Doug, we're delighted to hear that John and Ron provided you with a first-class experience at Lexus of Memphis. Thank you for sharing your positive feedback!

November 22, 2024

I have been coming there for service in my vehicle for three years and so far is great services I can speak highly of Joey He always have a genuine concern for my needs And he’s very informative also, Sha More

by Briggsp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and Sharon
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Nov 22, 2024 -

Lexus of Memphis responded

Thank you for being a loyal customer at Lexus of Memphis! We're delighted to hear that Joey and Sharon have consistently provided excellent service. Your feedback is greatly appreciated, and we look forward to continuing to meet your needs in the future!

November 22, 2024

Prompt, polite, knowledgeable, helpful answering your questions, professional, strives for profection, always has customers best interest in mind resolving issues, More

by Sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torey and Rickey And Conner
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Nov 25, 2024 -

Lexus of Memphis responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Memphis provided such a professional and customer-focused experience. We appreciate your support and look forward to serving you again in the future!

November 16, 2024

I was served in a timely manner. Monte was courteous. I enjoy my Lexus NX! More

by christyb_pharmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte
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Nov 18, 2024 -

Lexus of Memphis responded

Thank you for leaving Lexus of Memphis a five-star review! We are pleased to hear that Monte was courteous and that you are happy with your Lexus NX. Safe travels!

November 09, 2024

I received excellent customer service from Mike. Everyone is always pleasant, friendly, positive and helpful. More

by LWJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Nov 11, 2024 -

Lexus of Memphis responded

We're delighted to hear that Mike and the team at Lexus of Memphis provided you with excellent customer service. Thanks for sharing your experience!

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