Back

Lexus of Memphis

Memphis, TN

4.8
893 Reviews

2600 Ridgeway Road

Memphis, TN

38119

Directions

By Type

Showing 893 reviews

December 27, 2025

Paige was great to work with given her knowledge of the product line and customer approach. She used a balanced approach with her communication, she was available & responsive without being pushy or aggres More

by PDidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Amick
December 25, 2025

Last minute 35k service just before Christmas. They got me right in and out in 2 hours. Great service. More

by cwellone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Dec 26, 2025 -

Lexus of Memphis responded

Thank you for choosing Lexus of Memphis and for sharing your five-star review! We look forward to assisting you in the future.

December 19, 2025

When my 2 year old Lexus 350 wouldn’t start on a cold December morning, I alerted Lexus of Memphis’s service department and they were able to send Roadside Assistance within the hour to replace my batter More

by bevbbuc1964
Recommend Dealer
Yes
Employees Worked With
Torrey
Dec 22, 2025 -

Lexus of Memphis responded

We're so glad our service team was able to assist you promptly and get you back on the road! Thank you for choosing Lexus of Memphis. Safe travels!

December 11, 2025

I appreciate service consultant Joey Guasco who always assists me with maintenance on my car. Also, I feel welcomed when I drive on the lot. More

by Armie Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Dec 12, 2025 -

Lexus of Memphis responded

Hi Armie, we're delighted to hear that Joey takes such good care of you and makes you feel welcome at Lexus of Memphis. We appreciate your business and your feedback. See you next time!

December 11, 2025

Great experience. The service needed was easy to schedule. I was provided a loaner during service of my vehicle which is a great benefit. I was quickly notified u More

by Pbgaspard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 12, 2025 -

Lexus of Memphis responded

Thank you for sharing your experience with our team! We're delighted to hear everything went smoothly. We hope to see you back at Lexus of Memphis again in the future!

December 07, 2025

Great Job! Sorry for the late review. The email got lost in with other unread mail. Overall, the maintenance service was outstanding. Everything went as planne More

by christian5598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk Service guy and Service Tech Mr. Hale.
Dec 08, 2025 -

Lexus of Memphis responded

Christian, thank you for sharing this glowing feedback about our maintenance team! We will pass your kudos along to them. -Lexus of Memphis

December 04, 2025

Wonderful Experience from start to finish. Mike always lets me know exactly what to expect and what will be done during my service including the price on the front end. More

by alicew9617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mc Pherson
Dec 04, 2025 -

Lexus of Memphis responded

Alice, thank you for sharing your positive experience with Mike and the team at Lexus of Memphis! We look forward to seeing you again.

November 16, 2025

The appointment was easy to schedule The service was performed on the date and time scheduled. The quality of the work was exceptional More

by g.myers5381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Glasco
Nov 17, 2025 -

Lexus of Memphis responded

We are grateful for your feedback! It means everything to us that you could schedule your appointment with ease, receive prompt service, and drive away satisfied with the quality of our work. We’ll be here to assist again at Lexus of Memphis!

November 11, 2025

Everyone was so nice and kind. Very patient and welcoming. Great experience. Very understanding staff More

by vickihopson77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shun
Nov 11, 2025 -

Lexus of Memphis responded

Thank you for sharing your five-star review of our team! We truly appreciate your support and hope to see you again at Lexus of Memphis, Vicki.

November 07, 2025

Service was good. CJ was very knowledgeable about the car i purchased. Thank you again More

by Xterra2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornelius Jones
Nov 07, 2025 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis! We'll make sure your praise reaches CJ.

1
...