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Lexus of Melbourne - Service Center

Viera, FL

4.5
770 Reviews

770 Reviews of Lexus of Melbourne - Service Center

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September 08, 2015

Confident I depend on Brian Toker, my service advisor for his sincere, honest and friendly way he takes care of me and my2007 RX350. I love the comfortable More

by Beachgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
Sep 08, 2015 -

Lexus of Melbourne responded

Glad to hear our Service Department exceeded you expectations! We will pass on the good word to Brian and look forward to the next time we may be of service!

September 06, 2015

Comfortable and smooth We are from Iowa but we are keeping our 2007 RX350 here in Florida and our 2012 RX350 up north in Marshalltown. Since Lexy '07 has over 110,000 miles More

by callen111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Sep 08, 2015 -

Lexus of Melbourne responded

So happy to here we have the privilege of taking care of your Lexy '07. Our goal is to have a customer for life, so hopefully we will do whatever we can to get her to 200,000! Thanks for your business!

September 05, 2015

Excellent dealership. Been with them over 15 years. John Lorne is an excellent service manager. He always works with me on what is best. I have over 157,000 miles on my Lexus and he is one of the reaso More

by Kab55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John lohne
Sep 08, 2015 -

Lexus of Melbourne responded

We are very proud of our Service Department and John is terrific! Thank you for your business and we look forward to the next time we may be of service to you!

September 05, 2015

Very accomodating John provides great service and answers all my questions. I have been satisfied with the overall experience and haven't found anything to complain ab More

by imsavvyrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Sep 08, 2015 -

Lexus of Melbourne responded

We agree John is awesome and will let him know you think so! Thank you for your business and we look forward to the next time we may be of service.

August 24, 2015

phenominal Awesome service Bought two cars there. Sales awesome to work with. Service for vehicle phenomenal appointment easy to get. John always great to work More

by bkn0301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john
Aug 27, 2015 -

Lexus of Melbourne responded

We are so happy to hear we continue to exceed your expectations! We look forward to the next time we may be of service!

August 20, 2015

Satisfaction I got timely service and all my questions were answered to my satisfaction. My service consultant (John Lohne) was very curtious, knowledeable and fr More

by Frosty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Aug 20, 2015 -

Lexus of Melbourne responded

Thank you for your kind words and business. We will pass your comments to John. We look forward to the next time we may be of service!

August 17, 2015

Pleasant efficient service. Recall job was finished on time. Did not have to wait too long. Was taken care of as soon as I arrived. No much waiting for picking up the car either. More

by gangaram
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 20, 2015 -

Lexus of Melbourne responded

Thank you for your comments about our Service Department. "Pleasant efficient service" just doesn't get much better than that! We look forward to the next time we may be of service.

August 13, 2015

Excellent Scheduling the appointment online was simple. They were ready for me when I arrived. Took the car immediately and the original paperwork took just a f More

by Jaypauly24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Aug 15, 2015 -

Lexus of Melbourne responded

Thank you for you business and taking advantage of the convenience of scheduling your service appointment online. We look forward to the next time we can be of service.

August 12, 2015

Always top-notch service with attention to detail I am always pleased with the results when I take my 2007 GS to Brian Toker in the Lexus of Melbourne Service department. Great attitude and quality o More

by dcb61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
Aug 15, 2015 -

Lexus of Melbourne responded

We are very proud of our Service Department especially their level of "above and beyond" customer service! Thank you for your business and we look forward to the next time we can be of service!

August 08, 2015

Outstanding service and products Lexus of Melbourne is always great. John Lohn is the best. Lexus IS lucky to have such an exceptional employee! I recommend Lexus to anyone who is loo More

by Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohn
Aug 15, 2015 -

Lexus of Melbourne responded

Thank you for your review and kind words! We look forward to the next time we can be of service!

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