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770 Reviews of Lexus of Melbourne - Service Center
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February 04, 2016
Competent and Detailed Auto Service I was a loyal BMW enthusiast till I bought at Lexus of Melbourne.While BMW offered 50,000 mile warranty, I was always going at least once a month for I was a loyal BMW enthusiast till I bought at Lexus of Melbourne.While BMW offered 50,000 mile warranty, I was always going at least once a month for service on my x-5....now, I book online, get a convenient service appt and wait for the car...it is reviewed on very detailed criteria which John Lohne my service guy, reviews with me when the car is ready...there is never any question on the work so there is never a need for re-work on any services....its simply worry free for a busy person... More
by Jerry Sells RE
Employees Worked With
February 04, 2016
Always Excellent Excellent service, nice waiting room, pleasant to wait, good time to catch up on my reading. The Lexus always looks good when presented after service Excellent service, nice waiting room, pleasant to wait, good time to catch up on my reading. The Lexus always looks good when presented after service. Brian always answers my innumerable nagging questions. I am a real customer and no relation to the dealership. More
by First Lexus for R and J
Employees Worked With
February 04, 2016
Yearly maintenance Great dealership with excellent service personnel. I enjoy taking my car to the dealership. Enjoy working with Brian, he is very helpful in all aspe Great dealership with excellent service personnel. I enjoy taking my car to the dealership. Enjoy working with Brian, he is very helpful in all aspects. More
by Rebecca
Employees Worked With
February 03, 2016
Service Dept is #1 Brian Toker is my service person and always helps me with any and all questions or needs that I have regarding my 2015 RX 350. Brian Toker is my service person and always helps me with any and all questions or needs that I have regarding my 2015 RX 350. More
by Lana SunTree
Employees Worked With
February 03, 2016
Service of my RX 350 The reason I'm giving such a high rating is due to John Lohne. He is an excellent representative for Lexus. He is friendly, personal and very helpfu The reason I'm giving such a high rating is due to John Lohne. He is an excellent representative for Lexus. He is friendly, personal and very helpful in explaining the service needed and provided. More
by mindypaulv
Employees Worked With
February 02, 2016
Everything went perfectly Brian Toker helped me every step of the way to get my car with a dead battery to the dealership and to receive a new battery. He was there on the pho Brian Toker helped me every step of the way to get my car with a dead battery to the dealership and to receive a new battery. He was there on the phone for me and there when I arrived. He told me that the problem was likely a dead battery and the car, all cleaned, would be back to me in an hour. He was right. All went very smoothly. More
by JohnES350
Employees Worked With
February 01, 2016
Service Experience My recent experience was excellent. Scheduling was easy, the loaner vehicle was clean and luxurious, and the service was done in a timely, courteous My recent experience was excellent. Scheduling was easy, the loaner vehicle was clean and luxurious, and the service was done in a timely, courteous and clean manner. Our service advisor, John Lohne, is efficient, knowledgable, and thoughtful at all times. We are very happy with the LS we purchased at Lexus of Melbourne, and with the service we receive each time we return. More
by gator1974
Employees Worked With
January 31, 2016
Excellent service as always I received excellent service as always. I was able to get an appointment in a very timely manner. Jaime is always pleasant and extremely helpful. I received excellent service as always. I was able to get an appointment in a very timely manner. Jaime is always pleasant and extremely helpful. More
by lexuscustomer
Employees Worked With
Jaime Coates
January 30, 2016
Outstanding A pleasure coming into your service Dept. The entire miaintenance department are so courteous, friendly and professional. They always seem to go that A pleasure coming into your service Dept. The entire miaintenance department are so courteous, friendly and professional. They always seem to go that extra mile to make my wife and I feel special. More
by thall685
January 26, 2016
Great The people that work here are always very helpful,knowledgeable and friendly. The amenities are nice to have when you are waiting for your vehicle. Ve The people that work here are always very helpful,knowledgeable and friendly. The amenities are nice to have when you are waiting for your vehicle. Very pleasant atmosphere. More
by Miss DEP
Employees Worked With
