Lexus of Marin
San Rafael, CA
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Open and professional I worked with this dealership during a process where I looked at several different makes of car and different dealerships as I researched and evaluate I worked with this dealership during a process where I looked at several different makes of car and different dealerships as I researched and evaluated what was best for me. During the course of my search, the sales people here were friendly, informative, open to my process and helpful. They acted in a professional manner and accommodated my particular method of searching. When the time came to decide, they showed patience as I told them when I would make my decision and how I would do so. I was primarily in touch with the sales person, with the aid of her manager, and was contacted by the GM who offered his assistance. All in all, a pleasant and efficient experience, which ended in my buying a vehicle. I have dealt with dealers across the spectrum for a number of years. Although I have chosen to buy a Lexus on several,occasions, I have chosen not to as well. The service and customer care in sales and service have generally been maintained at a high level, especially at this dealership. More
Flawless! I am on my 4th car which is painted black and through my many years of caring for my "babies" I have found out, the hard way, that many businesses do I am on my 4th car which is painted black and through my many years of caring for my "babies" I have found out, the hard way, that many businesses do NOT know how to properly detail these beauties. Then I came across Michael, in the Lexus detail department. WOW! Not only does he know EXACTLY how to make my baby shine with no streaks or swirl marks he made the paint look brand new. He pays attention to every detail and it is clear to me he loves what he does. I HIGHLY recommend you take your "baby" to Michael...and let him work his magic, you will not be disappointed. More
Awesome place very friendly people I came in just looking around for a car and met this wonderful man name Jason. I explained to Jason that I had a budget. He showed me all the cars tha I came in just looking around for a car and met this wonderful man name Jason. I explained to Jason that I had a budget. He showed me all the cars that would fit into my budget. He was very patient with me and super friendly with my children. If you are looking for a great used car go to Lexus of Marin and ask for Jason he will get you into a safe reliable car!! Thank you Jason!!!! More
My Children's shuttle Fir my birthday present I treated myself to a full detail from Lexus of Marin. Being a Soccer, baseball, basketball Mom I apologized profusely to the Fir my birthday present I treated myself to a full detail from Lexus of Marin. Being a Soccer, baseball, basketball Mom I apologized profusely to the gentleman (Mike or Michael) at that state of my car. He just laughed it off and reassured me he would take care of it. And boy did he ever. My car looked amazing. I "almost" didn't want to let me kids back into the car. I've now decided my car is going to get detailed more than once a year! Thank you for doing such a great job! Gretchen S. More
Love my new IS 350F I've owned a Mercedes C class for 10 years and finally traded in my car today for a new 2015 Lexus IS 350F. The car is Awesome! So powerful and good l I've owned a Mercedes C class for 10 years and finally traded in my car today for a new 2015 Lexus IS 350F. The car is Awesome! So powerful and good looking! I was helped by sale consultant Greg and sales manager Edmond. They are both really helpful and knowledgible. This is by far the best car buying experience I had! More
different kind of experience I purchased my RX350 there .what a wonderful experience. Every one was nice and friendly. My sales person Jason Golpad was very knowledgeable and expe I purchased my RX350 there .what a wonderful experience. Every one was nice and friendly. My sales person Jason Golpad was very knowledgeable and experienced. He not only made the whole process so easy, but also made me laugh. Grate Spence of hummer.Thank you Jason. More
Extremely informative and sensitive to my needs I walked into Lexus looking to update my ride. My poor car had seen better days, and gave Lexus a shot off a recommendation of a friend. I was gree I walked into Lexus looking to update my ride. My poor car had seen better days, and gave Lexus a shot off a recommendation of a friend. I was greeted the moment I opened the door. The man directed me towards the reception desk. I was set with a Mr. Jason Golpad. Jason was fantastic. He was very calm and listened to what I wanted and what my budget was. I went in there with the most basic guidelines, I don't feel like I need much with my car. He took those needs and read through them. He matched me with cars that I loved from first sight. I didn't have much time that day, so I gave him my number. He kept me updated constantly and made sure he only called me when I was available. I ended up getting an RX 350 and I love it! It's perfect, and my kids love it too. Thank you! More
Previous Lexus Owner I have owned 2 Lexus' in recent years and always had excellent service. When it came time for me to have my Toyota serviced, I wanted to go back to L I have owned 2 Lexus' in recent years and always had excellent service. When it came time for me to have my Toyota serviced, I wanted to go back to Lexus and work with their service department. I was told to contact Michael A and that he would take care of my car. He explained everything to me in great detail and did an excellent job working on my car. I will definitely go back to him and Lexus again. More
Great dealership I worked with Tony Abizieid and it was a great experience. He's very knowledgable! I would return to Lexus of Marin and work with Tony again and again I worked with Tony Abizieid and it was a great experience. He's very knowledgable! I would return to Lexus of Marin and work with Tony again and again More
Excellent Customer Service I had a great experience working with Tony Abizeid and Lexus Of Marin. The customer service was excellent and Tony's knowledge of the Lexus product w I had a great experience working with Tony Abizeid and Lexus Of Marin. The customer service was excellent and Tony's knowledge of the Lexus product was impressive. I highly recommend this dealership! More