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Lexus of Marin

San Rafael, CA

4.8
442 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 442 reviews

November 08, 2017

Replacement of recalled part Took my car in to replace the recalled Takata airbag inflator. Was able to get a convenient appointment as well as a rental car. Willi Ortiz Perez was More

by Vera123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wilfredo Ortiz Perez
November 07, 2017

Great service as always. Service department at Lexus Marin has been taking great care of my car for the past two years. They are always helpful and professional. I highly reco More

by Michelle428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
November 07, 2017

Great Service at Lexus of Marin I have been having service at Lexus of Marin for over 20 years. They always do a good job and are very accommodating. I wouldn't think of going any More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple
November 06, 2017

Great service from Len I bought my car in for the seatbelt recall I was lucky enough to deal with Len who I have dealt with before he is very conscientious and honest nice g More

by Bunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len
November 04, 2017

Excellent service always Total satisfaction. Have always been pleased Car never had problems. Will hopefully continue driving a Lexus for many years. Thank you for the serv More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
November 04, 2017

Willie was so helpful! Although this was just a minor service for my newly purchased 2014 Lexus, Willie went out of his way to meet all my needs and answer any questions. He More

by Alexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
October 26, 2017

My 1st visit and My 1st Lexus. Very pleased with service received from Len. Thank you for the wonderful service. Will certainly come back and see him. I love my new car. More

by Sheela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len
October 14, 2017

Excellent service I always receive Excellent Service from Lexus of Marin. They have always treated me well and I am very thankful for that. Thank you Lexus of Marin! More

by Bret12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team, LaVonne. Gillette
October 09, 2017

Willie is the best! Willie makes forking over "hundreds of dollars" to up keep my Lexus easy. He's personable and very accommodating. Owning a luxury car is tough, Will More

by Neners2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
October 06, 2017

Prompt and Courteous Service 10,000 Mile Service- done quickly and professionally. Appreciated the prompt attention. Car returned well within estimated time. Comfortable lounge a More

by GMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Ortiz Perez
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