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Lexus of Marin

San Rafael, CA

4.8
442 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 442 reviews

February 07, 2018

Len Temple Great Service Our service coordinator, Len Temple, was great and very helpful. He explained the work that needed to be done in a way that I understood. More

by allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple
February 02, 2018

Peter, our service person was great. Friendly & helpful! Our service coordinator Peter was par excellence. He checked me in immediately, got the car to the shop and I was done in less than an hour. What in More

by king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter was fabulous. Thanks for your help!
January 29, 2018

Excellent Service I had a major service performed in addition to warranty work. Peter was very helpful and accommodating and Marcus did a great job on the servicing. More

by Ahankin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter in Service Department
January 15, 2018

A great dealer for service. People are great. Highly recommend! This is the place to take your car for quick excellent service by personnel at a fair price. Free coffee and donuts are a nice touch More

by Barney Chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
January 11, 2018

First car service since purchasing three months ago Great staff, fit me in without an appointment to service my new car - friendly, attentive, punctual! While I waited I was able to work on my computer More

by BByers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
January 11, 2018

Great service department I have been going to Lexus of Marin for years to have my car serviced. They are always professional, Willy from the Service Department always greets y More

by Cathleen Etch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Ortiz
January 08, 2018

Lexus of Marin has a great service team I have been going to Lexus of Marin for ten years for service and they are always professional, great scheduling team, great service team and lovely p More

by Cathie Warner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino
December 25, 2017

Sales person William was outstanding. Very knowledgable. Our sales person William was outstanding. Very knowledgeable and honest. William spent the extra time to explain all the features of our new car. Woul More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Morris
December 15, 2017

Sales people are good but have no support. This dealership is a mess. The management is in total meltdown and the sales people spend half their time putting out fires. I understand that the ent More

by SBM
Recommend Dealer
No
Employees Worked With
Daniel in finance.
November 12, 2017

Wonderful and shorter ! The wait time was much shorter than I had expected. My service person was very helpful and it was seamless. The service department is always very avai More

by melindab5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len
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