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Lexus of Marin

San Rafael, CA

4.8
442 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 442 reviews

April 04, 2019

Continued excellent service (decades) from Lexus of Marin We have owned 8 Lexus vehicles (first 1990 LS 400) and Len Temple has taken care of most of them. He knows the product and what service and what we More

by don weyant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple
Feb 27, 2020 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 02, 2019

No pressure buying We bought a used GS350 from this dealer. Natalie was great with her French accent. We might over pay a bit for the car, but we love it. More

by Vang321
Customer Service
Recommend Dealer
Yes
Employees Worked With
Natalie
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

February 23, 2019

Carlo Verde is a great service advisor Carlo listens to his customers preferences and customizes service to those preferences. We have two Lexus cars - a 1998 and a 2015. We took in the 1 More

by Caroline of Marin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
Feb 27, 2020 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 22, 2019

New/used RX 350 We recently purchased one of Lexus of Marin loaners. We dealt with William Morris and Jason Leonard. They were both informative and helpful. I would More

by allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Morris, Jason Leonard
Feb 27, 2020 -

Lexus of Marin responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2019

Used car Sale I came in to look at a used rx450h I found online, and everyone was very friendly right from the moment I walked in. Nathalie was the one who assiste More

by MCamille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathalie Lobato
Feb 27, 2020 -

Lexus of Marin responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2019

Service These folks really take care of you. I always feel like they care about each client and they service the cars do professionally. I’ll be back More

by BryanM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 26, 2019

Service Department I was greeted by Carlo in the service department. He made sure my 2007 SC430 was garaged and not in the rain while they located and repaired the leak More

by LeeErickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
Feb 27, 2020 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 26, 2019

Alayna was great! I bought a Lexus NX300h last week from Alayna & had a great experience. Alayna was friendly, knowledgeable, and very professional. Alayna made sure More

by Coco's mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

December 29, 2018

Carlo was gracious and helpful The service was excellent and my service provider, Carlo, was particularly kind and helpful. I was there for a 20,000 mile service and got out early. More

by juliemotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
December 28, 2018

Great service Carlo is an excellent service rep, he always make sure all the work done properly. He is also keeping a close eye on costs and I always come away know More

by Bgamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
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