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Lexus of Marin

San Rafael, CA

4.8
442 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 442 reviews

November 02, 2019

Quinn and his team provided us with a great deal without any pressure to make a decision on any one car. They were focused on finding us the car we wanted at the lowest price. Quick and easy! More

by Omar
Recommend Dealer
Yes
Employees Worked With
Quinn, Tony
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

October 24, 2019

Service Review I am grateful for the excellent service that my Lexus receives from Len Temple and the service staff at Lexus of Marin in San Rafael. They really look More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Temple
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

October 02, 2019

Good experience at Lexus. They are always busy, but are very welcoming. Service was great from start to finish. I had to drop off and leave quickly and they expedited getting me out of there quickly. More

by Scott Mama
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

September 23, 2019

Service review Always great service! The service rep, Carlo Verde provided a complete breakdown of the work that needed to be done on my 2001 ES300. Everything is More

by cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
Feb 27, 2020 -

Lexus of Marin responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2019

Always pleasant experience My 2013 CT was due for a major service, Jeffrey took the time to go over the details and told me exactly what to expect. He set me up with a loaner ve More

by 2racy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Martin-Martinez
Feb 27, 2020 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 11, 2019

5,000 mile complimetary service My experience with Jeffrey Martin was wonderful! He explained everything, the time the service took was faster than promised, just a great experience More

by mai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 27, 2020 -

Lexus of Marin responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2019

Honesty I very much appreciated Jeffrey recognizing and resolving a manufacturer issue I was unaware of that protects the longevity of my Lexus. Honesty and More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Feb 27, 2020 -

Lexus of Marin responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

September 06, 2019

Awesome Experience William Morris is THE BEST! He goes over and beyond to ensure that you are happy and satisfied. I had a wonderful and splendid car buying experience a More

by Olaow05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Morris
Feb 27, 2020 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 22, 2019

Great Car Buying Experience I already own 2 Lexus cars but was looking to add a third to my Lexus family. Nathalie was fantastic to work with. She was knowledgeable about my new More

by sfglenn290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathalie
Feb 27, 2020 -

Lexus of Marin responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 05, 2019

Great service Alayna and William were very helpful and knowledgeable about the process and the cars and features. I got an amazing deal on an awesome car! Totally r More

by Nathan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna and William
Feb 27, 2020 -

Lexus of Marin responded

Nathan1, we are glad we could help! We look forward to your next visit! Take care!

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