Lexus of Marin

My family and I felt welcomed as soon as we walked in. The manager, Alex, and sales associate, Juan, were both really helpful and helped us choose the car we wanted without being pushy. They answered all The manager, Alex, and sales associate, Juan, were both really helpful and helped us choose the car we wanted without being pushy. They answered all of our questions and pointed us in the right direction. I can’t recommend this dealership enough. More

I went into Lexus Marin with my partner as she bought out her lease, and ended up leasing a Lexus RZ 450 electric of my own. She’s been working with Tony for more than 10 years on leases and I can see why sh her lease, and ended up leasing a Lexus RZ 450 electric of my own. She’s been working with Tony for more than 10 years on leases and I can see why she returns every time. Tony is patient, helpful, knowledgeable and thoughtful. The dealership experience was the same. Also, the speed of the process was quick. I drove off the lot in my new electric car within 30 min after the test drive and decision. I will return again and again for the incredible service, quality cars and attentive staff. More

Upon your arrival, you’ll be greeted warmly and with great hospitality. associates are incredibly friendly and would highly recommend this place to you. great hospitality. associates are incredibly friendly and would highly recommend this place to you. More

I bought a used car with an extended warranty that was certified by Lexus of Marin. When I drove home (the dealership was already closed), I discovered that the fuel pump didn’t work. I reported the issue certified by Lexus of Marin. When I drove home (the dealership was already closed), I discovered that the fuel pump didn’t work. I reported the issue the next morning and requested to use my cancellation agreement. However, the dealer claimed they had marked it as declined—despite the fact that I had specifically asked for it to be included. They refused to refund me and instead offered a deal: if the issue wasn’t related to the car's computer, they would give me my money back. A few days later, they confirmed it was a fuel pump issue and then refused to honor the refund. In the end, I had to take the car back. I feel like they misled me multiple times. I do not recommend this dealership to anyone who doesn’t want to be deceived or end up with a car that doesn't function properly. More

Brandon was very helpful with helping me with the purchase of my new Lexus. Easy and clean process throughout the whole deal! purchase of my new Lexus. Easy and clean process throughout the whole deal! More

great customer service and sales person Jennifer is excellent, very patient, understanding and easy to talk with!! excellent, very patient, understanding and easy to talk with!! More

Michelle went above and beyond To make the purchase of our Lexus NX 350 easy our Lexus NX 350 easy More

Very friendly staff, very attentive, working hard trying to meet your needs. Dealership is very clean and inviting to meet your needs. Dealership is very clean and inviting More