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Lexus of Marin

San Rafael, CA

4.8
467 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 467 reviews

June 05, 2025

William was very proactive, responsive and kind. He patiently responded to each of my questions. It was a pleasure working with him. My thanks to the entire team. More

by MMH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Morris, Prabesh Guragain
June 04, 2025

I recommend William Morris. He is professional and has high integrity. You will have a great experience with him and this dealership. More

by ddgofhog13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Morris
May 22, 2025

My family and I felt welcomed as soon as we walked in. The manager, Alex, and sales associate, Juan, were both really helpful and helped us choose the car we wanted without being pushy. They answered all More

by Assibsafi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Juan
May 24, 2025 -

Lexus of Marin responded

Hi, thank you for taking the time to leave a review for us at Lexus of Marin. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2025

I went into Lexus Marin with my partner as she bought out her lease, and ended up leasing a Lexus RZ 450 electric of my own. She’s been working with Tony for more than 10 years on leases and I can see why sh More

by Strega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Abizeid, Jefferson Dizon (finance), Alex (GM), Prabesh Guragain (finance)
May 22, 2025 -

Lexus of Marin responded

Hi Strega, thank you for taking the time to leave a review for us at Lexus of Marin. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2025

Upon your arrival, you’ll be greeted warmly and with great hospitality. associates are incredibly friendly and would highly recommend this place to you. More

by christian811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lark
May 22, 2025 -

Lexus of Marin responded

Hi, thank you for taking the time to leave a review for us at Lexus of Marin. We're happy we could meet your expectations! Thank you, and have a fantastic day!

May 13, 2025

I bought a used car with an extended warranty that was certified by Lexus of Marin. When I drove home (the dealership was already closed), I discovered that the fuel pump didn’t work. I reported the issue More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
May 28, 2025 -

Lexus of Marin responded

Hi Alex, thank you for bringing this to our attention. We're glad we were able to resolve the fuel pump issue at no cost to you. We sincerely apologize for any inconvenience this may have caused and want you to know that we're always here to help with anything you may need in the future.

Jun 01, 2025 -

Alex responded

Thank you for the reply. However, I didn’t receive help - I received a broken car, sold as if it had been inspected and in proper working condition. When I asked for support, I was met with resistance and misleading information. If this is your idea of resolution, I’m not sure what kind of “help” I should expect from you in the future.

May 12, 2025

Brandon was very helpful with helping me with the purchase of my new Lexus. Easy and clean process throughout the whole deal! More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Duerksen
May 15, 2025 -

Lexus of Marin responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

great customer service and sales person Jennifer is excellent, very patient, understanding and easy to talk with!! More

by tk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Alvarado
May 02, 2025 -

Lexus of Marin responded

Thank you for your review! We're so glad you had a positive experience, but we’d love to learn more about how we can make it a 5-star experience next time. Your feedback is important to us! Please reach out to us directly—we’re always looking for ways to improve.

May 01, 2025

Michelle went above and beyond To make the purchase of our Lexus NX 350 easy More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle and Lark
May 04, 2025 -

Lexus of Marin responded

Diane, we are so happy to read such a great review about Lexus of Marin! We look forward to your next visit! Take care!

April 27, 2025

Very friendly staff, very attentive, working hard trying to meet your needs. Dealership is very clean and inviting More

by sandrabuciczarich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 29, 2025 -

Lexus of Marin responded

Hello, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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