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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
659 Reviews

659 Reviews of Lexus of Maplewood - Service Center

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September 16, 2017

Friendly staff, quality work Visiting the Lexus of Maplewood is always a pleasant experience. The staff is friendly, attentive, and competent. The work performed is always high qu More

by AleksP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, James Smith
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for such great comments! We are thrilled you enjoy visiting the dealership and continue to have great experiences. If there is anything else we are able to help you with, please let me know. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 15, 2017

Great experience Service done without a problem. Customer since 2006. All expectations have been met. Quality of work has been excellent. Kind of pricey but worth it. More

by Gasguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review. Your experience means a lot to us so we are able to continue improving the way we do business. We are thrilled you have great experiences with Lexus of Maplewood and we hope to see you back again soon. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 15, 2017

These guys are phenomenal! The service team at Lexus of Maplewood are the best!!?i came in for routine maintenance and Mike took care of everything. Adding value all along the w More

by Big Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jensen, Tim Stearns, Matt Saunders, Michael Altinsoy
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for such a great review! We greatly appreciate your business and are thrilled you enjoyed visiting Lexus of Maplewood! If there is anything else we are able to help you with, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 15, 2017

Outsanding service. We were traveling through the area and had a problem. They got us right in and out in 1 hour. From the guy who checked us in, to the service advisor, More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Sep 18, 2017 -

Lexus of Maplewood responded

We were more than happy to help get your vehicle back in working order! We appreciate the review and we hope you have a safe journey home! If there is anything else we are able to assist you with, please feel free to call! Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 15, 2017

Great service Always on time, helpful and reliable. Comfortable place to hang out while waiting for service, though loaners are always available too. Someone even t More

by Tobit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for this great review! We were more than happy to sync your phone, in fact we have technology specialists who are available and give free appointments if you ever have a question on your vehicle! Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 14, 2017

Job well done-service department. Service employee Michael Altinsoy was excellent. His initial greeting made you feel at ease and welcomed. He was very polite, courteous, and professio More

by Eunie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altinsoy
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review! I will be sure to pass this along to Tim and Michael! If there is anything else we can do for you, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Total Satisfaction My experience with Lexus of Maplewood has been fist-rate from its experienced staff to its comfortable environment. They do what they say and usually More

by RJT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Sep 15, 2017 -

Lexus of Maplewood responded

We are thrilled our service appointment was promptly taken care of and service met your expectations. I will be sure to share thie review with Tom, and please feel free to reach out if there is anything else we are able to help you with. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 14, 2017

Very professional and friendly The best service and treatment I have had ever at a car dealership. Very friendly and great job they did. Definitely recommend and use again. Than More

by Babak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frederick, Baird Swan, Bobby Amiraslani
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for writing this review! We are thrilled you had a great experience and are enjoying your new vehicle! Please let us know if we can answer any questions! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Great service and great Lexus employees Courteous employees and a joy to work with. My service was to take a few hours and was given a loaner and I was on my way This is a top notch deale More

by Sue03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altinsoy
Sep 15, 2017 -

Lexus of Maplewood responded

Sue, thank you for writing this review. We are happy you enjoyed your loaner and everything went well with your service appointment. Making sure our customers are not stuck at the dealership is very important, and we will always do what it takes to make sure you have a ride to anyplace you need. Please feel free to reach out if there is anything else we can help you with. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 13, 2017

Great job as usual Been at the dealership for years and they've always taken great care to be ready and get you in and out. I really miss my service rep that took care o More

by LexusDriver04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria McDonald, James Smith
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review and recognize great members of our sales team! Staff at Lexus are highly trained to make sure that you receive the best level of care possible, regardless of the vehicle you wish to purchase or are having serviced. We greatly appreciate your business and hope to see you back again soon! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404,