Lexus of Maplewood - Service Center

Thorough Service They did a great job fixing my heat shield as well as noticing a small oil leak and taking care of that before it could have become a major problem. They did a great job fixing my heat shield as well as noticing a small oil leak and taking care of that before it could have become a major problem. More

Always a great experience Whenever I take my vehicle to have it serviced, I always get prompt attention. The planned services are always explained in advance and I review and Whenever I take my vehicle to have it serviced, I always get prompt attention. The planned services are always explained in advance and I review and approve them. There are no surprises. More

Lexus Very pleased with the experience! Did the work fast, very friendly I enjoyed the experience. Nice lounge to wait while service work is going on. Very pleased with the experience! Did the work fast, very friendly I enjoyed the experience. Nice lounge to wait while service work is going on. More

Maintenance Lexus of Maplewood far exceeded my expectations. The employees were prompt and courteous. They went above and beyond what I expected. Mr Mulans was Lexus of Maplewood far exceeded my expectations. The employees were prompt and courteous. They went above and beyond what I expected. Mr Mulans was awesome. More

Great Service Excellent service from the time you pull in to Lexus of Maplewood. The valets greet you with a friendly hello and lead you to your service advisor. Th Excellent service from the time you pull in to Lexus of Maplewood. The valets greet you with a friendly hello and lead you to your service advisor. Thorough review of what is needed for your vehicle with costs of service to be performed is discussed.Estimated time to have to service performed is shared. Of course there is a comfortable area to wait while your vehicle is serviced. The service performed is always excellent. More

Oil change service and noisy brakes Very very slow service. Appt at 10am and was told would be done at 1130. Then 1230 and finally got out of there at 145! Very frustrating. Went for oil Very very slow service. Appt at 10am and was told would be done at 1130. Then 1230 and finally got out of there at 145! Very frustrating. Went for oil change which is what I schedule as thought this was needed and when scheduling they should have told me I didn't need one. Just a regular 5000 mile service. Had noisy brakes and needed this resolved. Was instructed the rear brakes were at a 2 and this was the problem. Took so long for appt as I was told they couldnt figure out the noise still after new brakes. I was reassured the noise was fixed once mechanic delivered car. He said he drove it and no noise. The minute I leave and stop at stop light the excat same noise is still there. Nothing fixed. Very frustrating and embarrassing on an expensive car like this. I have been coming here for so many years and the wait time is so long and never on time when they say the car will be done. Not happy at all. I was offered a free oil change for next appt due to the big mix up however I want my noise gone. More

Dash noise I brought my vehicle for a small dash noise yesterday. It was a very little noise but it bothered me. Honestly, I was not expecting to fix it so quic I brought my vehicle for a small dash noise yesterday. It was a very little noise but it bothered me. Honestly, I was not expecting to fix it so quickly. Yesterday afternoon, Sean called me and told me that they found the noise and fixed it. Wow! I am impressed! More

Friendly staff, quality work Visiting the Lexus of Maplewood is always a pleasant experience. The staff is friendly, attentive, and competent. The work performed is always high qu Visiting the Lexus of Maplewood is always a pleasant experience. The staff is friendly, attentive, and competent. The work performed is always high quality. A truly luxury experience. More

Great experience Service done without a problem. Customer since 2006. All expectations have been met. Quality of work has been excellent. Kind of pricey but worth it. Service done without a problem. Customer since 2006. All expectations have been met. Quality of work has been excellent. Kind of pricey but worth it. More

These guys are phenomenal! The service team at Lexus of Maplewood are the best!!?i came in for routine maintenance and Mike took care of everything. Adding value all along the w The service team at Lexus of Maplewood are the best!!?i came in for routine maintenance and Mike took care of everything. Adding value all along the way! Great job Mike! More