Lexus of Maplewood - Service Center

Great employees and excellent service. Great customer service!! Tom provided complete follow up feedback and car was ready as quoted. Appointment consisted of front brake replacement and Great customer service!! Tom provided complete follow up feedback and car was ready as quoted. Appointment consisted of front brake replacement and car wash. Next day appointment was available. Thank you. More

Excellent service from Lexus in Maplewood Not only does Lexus provide me with a great car but I have every confidence in their service department. My recent 60,000 mile service was no exceptio Not only does Lexus provide me with a great car but I have every confidence in their service department. My recent 60,000 mile service was no exception. Mike Altinsoy was friendly and reassuring. He took time to explain exactly what would be done and to answer all my questions. Thank you so much! More

Overall good, a little longer wait than I’d like, & they did Didn’t vacuum, which was disappointing. Service took almost 2 hours for 50,000 service. Lounge is nice, & James was very good and kind, & kept me in Didn’t vacuum, which was disappointing. Service took almost 2 hours for 50,000 service. Lounge is nice, & James was very good and kind, & kept me informed. More

Replacement of Takita airbag. Prompt, professional & personalable! We recommend Lexus of Maplewood to everyone! Love working w/ them since 2005. They make servicing our vechicle Prompt, professional & personalable! We recommend Lexus of Maplewood to everyone! Love working w/ them since 2005. They make servicing our vechicles easy. Jeremy preowned manager is the BEST! More

Excellent Service Department We've owned 3 Lexus RX 350's and the service has been above and beyond perfect. Thomas Schultz is wonderful taking care of the service of our Lexus. We've owned 3 Lexus RX 350's and the service has been above and beyond perfect. Thomas Schultz is wonderful taking care of the service of our Lexus. Not pushy with wonderful demeanor, trust worthy man. More

Takata air bag recall I was treated like a VIP! Everyone was friendly & informative. My service advisor was knowledgeable & helpful. I was kept fully informed constantly. I I was treated like a VIP! Everyone was friendly & informative. My service advisor was knowledgeable & helpful. I was kept fully informed constantly. I was really impressed More

Great service and helpful and friendly people. I particularly like the lack of arrogance at this dealership. Everyone is very real and no one is trying to impress you other than to be nice and gen I particularly like the lack of arrogance at this dealership. Everyone is very real and no one is trying to impress you other than to be nice and genuine. More

Excellent service Excellent service. They pay attention to detail. VERY RARE these days! Highly recommend Maplewood Lexus. Mike Mullen in service department was very he Excellent service. They pay attention to detail. VERY RARE these days! Highly recommend Maplewood Lexus. Mike Mullen in service department was very helpful. He made the service experience great. More

Great service Always careful to let you know when addt'l work needs to be done w a phone call. Really appreciate the option of a loaner when appt is more than just Always careful to let you know when addt'l work needs to be done w a phone call. Really appreciate the option of a loaner when appt is more than just routine maintenance More

The Quality of the Service is Great Experience I brought my GX 460 in around 1300 on Saturday for redo the film protection on the driver door. They provided a loaner car to me to drive home, and w I brought my GX 460 in around 1300 on Saturday for redo the film protection on the driver door. They provided a loaner car to me to drive home, and within couple hours later, the car was done. Due to conflicting schedules I wasn’t able to come back to pick up until Tuesday, and that was perfectly fine. The completion of the services turns out great and I was very satisfied with it. Thank-you, Nicole More