Lexus of Maplewood - Service Center

Excellent customer service, high quality mechanic work. Been coming here for over a decade. Will continue! Been coming here for over a decade. Will continue! More

Very professional and still very personal about explaining your car issues.Great Service and work.The place to be if you need your car repaired.1# explaining your car issues.Great Service and work.The place to be if you need your car repaired.1# More

Excellent service for the last 15 years! Always quality and honest customer service and care. Always quality and honest customer service and care. More

Service rep was great. Work completed in timely manner and satisfactory. Loaner was a great car. Work completed in timely manner and satisfactory. Loaner was a great car. More

The service guy that greeted me when I pulled into the station was very polite. And Paul Vang who took my service order was friendly, extremely courteous, and efficient! station was very polite. And Paul Vang who took my service order was friendly, extremely courteous, and efficient! More

Disappointed that we were given a quote for work to be done, and when we picked up the vehicle, it was almost double the original estimate. When we asked the woman about it, she was rude, belligerent and done, and when we picked up the vehicle, it was almost double the original estimate. When we asked the woman about it, she was rude, belligerent and assured us she had sent the estimate. She did NOT send an estimate, but rather the invoice AFTER the work was done. They said they would look up the phone records and send us a copy in regards to the communication about the price and they never did. A supervisor acknowledged her miscommunication, but we were still charged double. More

The service advisor Ali Dilger who worked with me on November 20th is a "rockstar"!! She should be recognized by leadership for her professionalism, excellent communication, and attention to detail. It November 20th is a "rockstar"!! She should be recognized by leadership for her professionalism, excellent communication, and attention to detail. It was a pleasure having her handle my wife's vehicles recent service appointment. Lexus of Maplewood should be proud to have her as a team member and represent the dealership. More

Ali the receptionist RUDE not very nice Like she was doing me a favor to help me checking my vehicle doing me a favor to help me checking my vehicle More

The service I experienced was as if they were carrying for their own vehicle. Very impressive. Very courteous. They even worked with me to find reasonable cost solutions. I will be back. for their own vehicle. Very impressive. Very courteous. They even worked with me to find reasonable cost solutions. I will be back. More

Courteous staff, fast, efficient, and high quality. Can’t ask for anything else from my service experience. Can’t ask for anything else from my service experience. More