Lexus of Maplewood - Service Center

Quick service Vehicle was ready sooner than promised. Appointment was to get a new battery, but a check of the vehicle was all performed- I didn’t expect that. Vehicle was ready sooner than promised. Appointment was to get a new battery, but a check of the vehicle was all performed- I didn’t expect that. More

Excellent service In my past experience, service was very pushy but my service guy was very genuine. He made sure I was well taken care of and took the time to explain In my past experience, service was very pushy but my service guy was very genuine. He made sure I was well taken care of and took the time to explain the service inspections, possible recalls and future maintenance scheduling. I highly recommend him. More

Regular routine checkup Service appointment determined the need to replace rear breaks, had that done. Service was done on time and no surprises. Michael was my rep and it Service appointment determined the need to replace rear breaks, had that done. Service was done on time and no surprises. Michael was my rep and it was a pleasure doing business with him. I waited and had coffee and snacks. More

I love my Lexus I have always gotten good service here. They have the best service area and so comfy to wait if you have too. You don’t have to wait either, they are I have always gotten good service here. They have the best service area and so comfy to wait if you have too. You don’t have to wait either, they are always ready with a loaner, if needed. More

Check engine light Simple enough 2012 is250 awd check engine light. Diagnosed quickly and fixed faster. Picked up a late Saturday appointment. Had to get a loaner b Simple enough 2012 is250 awd check engine light. Diagnosed quickly and fixed faster. Picked up a late Saturday appointment. Had to get a loaner but not worried. They called 1 day later and all is well More

20000 check up Easy to get them pointman on the day I was seeking, immediate service once I got there, stayed with in the timeframe they told me, and very pleasant s Easy to get them pointman on the day I was seeking, immediate service once I got there, stayed with in the timeframe they told me, and very pleasant salesforce. More

Professional customer service I like the representative’s transparency and his honestly on explaining my car problem even this problem is because of a bad Lexus’ design that causes I like the representative’s transparency and his honestly on explaining my car problem even this problem is because of a bad Lexus’ design that causes a mouse gets into the AC system and damage the fan motor and the filter plus causing bad smell. I’ve never had such experience with cheaper cars I had and this is not expected from luxury cars like Lexus. I paid $2000 out of my pocket for all of the related repairs, and I hope Lexus understands their customers and be as honest as their dealers to cover the cost. Again, I really satisfy with Lexus of Maplewood in MN. More

Love Lexus of Maplewood Dealership with class and customer service that exceeds expectations. As someone in the sales field, I can say you won’t be disappointed. Every time Dealership with class and customer service that exceeds expectations. As someone in the sales field, I can say you won’t be disappointed. Every time I am there it is amazing from the first time I walked in to test drive to every follow up service maintenance. More

Service at 50,000. Clean and quick. Michael was a good listener and patient explainer. Nice job. The 50,000 mile service was delivered in under the 90 minute time frame. Clean and quick. Michael was a good listener and patient explainer. Nice job. The 50,000 mile service was delivered in under the 90 minute time frame. Waiting area is comfortable and quiet. More

Quick and kind As a person that drives over 50,000 miles a year I can attest 2 the professionalism of the team at Lexus of Maplewood. Every time I'm in for service t As a person that drives over 50,000 miles a year I can attest 2 the professionalism of the team at Lexus of Maplewood. Every time I'm in for service they make it a point to keep me informed and to provide any resources that will make my time at the dealership or away from it comfortable. I will not only continue to use them for the majority of my service work, butt will also consider them for any new purchases in the future. I cannot say enough good things about this group and this team. More