Lexus of Maplewood - Service Center

Airbag recall (replacement) Baird was very kind, got me in and out quickly with a loaner, which I really appreciated. My only complaint is I could tell my car had been washed but Baird was very kind, got me in and out quickly with a loaner, which I really appreciated. My only complaint is I could tell my car had been washed but it looked terrible. Outside was still dirty, mirrors and windows were so bad, dirty still and streaked. I expected a better wash job and wish they would've taken the time to run it thru again. For this reason I gave quality of work a low rating but it had nothing to do with Baird, he was awesome to work with. More

Thanks I worked with Mike and he was excellent. Very pleasant and easy to work with. I have an 18 month old and we were able to kill a little time with the n I worked with Mike and he was excellent. Very pleasant and easy to work with. I have an 18 month old and we were able to kill a little time with the nice waiting room facilities they have. I felt like Mike was very honest and more than knowledgeable, not pushy at all. I would highly recommend him to anyone. More

Service needed I was in for regularly scheduled service, and they went above and beyond, letting me use a loaner car because it wasn’t convenient to come back that d I was in for regularly scheduled service, and they went above and beyond, letting me use a loaner car because it wasn’t convenient to come back that day and also loading things from my car into the loaner and then back again when I got my car picked up. Lexus Of Maplewood is awesome! I will buy another car from them More

Service on my RX 350 I brought my car in to the service department for the 20,000 maintenance and service scheduling As always I received excellent service on the vehi I brought my car in to the service department for the 20,000 maintenance and service scheduling As always I received excellent service on the vehicle and excellent customer service during the transaction. More

Excellent service and guest experience Love this location! They always go out of their way to take excellent care of me as well as my car! Very knowledgeable and courteous team! Love this location! They always go out of their way to take excellent care of me as well as my car! Very knowledgeable and courteous team! More

Service Call Service was timely and friendly and as always we were very satisfied with the entire staff. The waiting area is very comfortable and offers great sna Service was timely and friendly and as always we were very satisfied with the entire staff. The waiting area is very comfortable and offers great snacks. More

10,000 mile service VERY COURTEOUS, NO PRESSURE SERVICE. ARRIVED A LITTLE EARLY BECAUSE I LIVE FAR AWAY. NO PROBLEM. TOOK MY RX IN RIGHT AWAY AND DID A GREAT JOB IN A VERY COURTEOUS, NO PRESSURE SERVICE. ARRIVED A LITTLE EARLY BECAUSE I LIVE FAR AWAY. NO PROBLEM. TOOK MY RX IN RIGHT AWAY AND DID A GREAT JOB IN A TIMELY MANNER. LOVE THE CAR WASH TOO! More

Everyone is always a pleasure to work with at Lexus . We have been coming to Lexus of Maplewood for many years and everyone is so willing to help and pleasant to deal with. I actually always look forward We have been coming to Lexus of Maplewood for many years and everyone is so willing to help and pleasant to deal with. I actually always look forward to going there. More

Very pleased with Service Department Provided loaner vehicle, all services were clearly explained and vehicle was ready 2 hours ahead of scheduled time. Very pleased with this experience Provided loaner vehicle, all services were clearly explained and vehicle was ready 2 hours ahead of scheduled time. Very pleased with this experience as well as past experiences. More

Excellent customer service Being an out of town customer, we were greeted with a smile and a genuine handshake by Mike, our service staff. We were treated with respect as we bro Being an out of town customer, we were greeted with a smile and a genuine handshake by Mike, our service staff. We were treated with respect as we brought our car there for recall service. Mike made us feel at ease and he represented your Lexus dealer well! Would highly recommend LEXUS OF MAPLEWOOD for your car service! More