Lexus of Maplewood - Service Center

Prompt, thorough, friendly. This dealership has never disappointed. I have purchased my vehicles here for 10 years. Their service is always completed promptly, they thoroughly This dealership has never disappointed. I have purchased my vehicles here for 10 years. Their service is always completed promptly, they thoroughly review what needs to be done, and I never feel like I’ve been sold more repairs than needed. Everyone is friendly and customer service oriented. More

Great customer services. Had a great first time experience with Lexus of maplewood. All staff was kind and very well mannered in great customer service. Baird was very helpful Had a great first time experience with Lexus of maplewood. All staff was kind and very well mannered in great customer service. Baird was very helpful in assisting me with questions that needed to be answered. More

Great service! Maple wood Lexus serviced my Es350 right on time and provided me with a loaner car at no charge. Much appreciated ! The service manager was very fr Maple wood Lexus serviced my Es350 right on time and provided me with a loaner car at no charge. Much appreciated ! The service manager was very friendly and knowledgeable. More

Airbag recall I enjoyed working with Thomas I came in for a mandatory airbag recall so I wasn’t expecting anyone to take the time to sit down and talk about my car, I enjoyed working with Thomas I came in for a mandatory airbag recall so I wasn’t expecting anyone to take the time to sit down and talk about my car, and discussed what I have done and need to do- and topping off my tank was a nice touch. More

It's a Lexus Dealership They treat you like all dealerships should treat you, very professional and respectful. You do pay for but well worth it. I recommend Sara in sales, They treat you like all dealerships should treat you, very professional and respectful. You do pay for but well worth it. I recommend Sara in sales, very helpful. More

Great Service GREAT service . Comfortable waiting area, able to work while waiting... Mike Mullan was very friendly and assisted wit information related to items i GREAT service . Comfortable waiting area, able to work while waiting... Mike Mullan was very friendly and assisted wit information related to items in need of attention 😊 More

Always Service-oriented! My appointments with Lexus of Maplewood never disappoint me....staff are always service-oriented, professional and friendly...and on time as promised. My appointments with Lexus of Maplewood never disappoint me....staff are always service-oriented, professional and friendly...and on time as promised. Thank you team! More

Friendly, professional I love the professional and friendly staff. My car is usually ready with in the estimated time frame. The waiting area is comfortable and clean. I love the professional and friendly staff. My car is usually ready with in the estimated time frame. The waiting area is comfortable and clean. More

Airbag recall (replacement) Baird was very kind, got me in and out quickly with a loaner, which I really appreciated. My only complaint is I could tell my car had been washed but Baird was very kind, got me in and out quickly with a loaner, which I really appreciated. My only complaint is I could tell my car had been washed but it looked terrible. Outside was still dirty, mirrors and windows were so bad, dirty still and streaked. I expected a better wash job and wish they would've taken the time to run it thru again. For this reason I gave quality of work a low rating but it had nothing to do with Baird, he was awesome to work with. More

Thanks I worked with Mike and he was excellent. Very pleasant and easy to work with. I have an 18 month old and we were able to kill a little time with the n I worked with Mike and he was excellent. Very pleasant and easy to work with. I have an 18 month old and we were able to kill a little time with the nice waiting room facilities they have. I felt like Mike was very honest and more than knowledgeable, not pushy at all. I would highly recommend him to anyone. More