Lexus of Maplewood - Service Center

Great Service Staff It doesn't matter if I come for something simple or major, customer service is awesome and make me feel like home. Nice and comfortable waiting room It doesn't matter if I come for something simple or major, customer service is awesome and make me feel like home. Nice and comfortable waiting room! More

Awesome! Nice job to Lexus of Maplewood. I took my car in for service here despite it not being a Lexus and got the treatment I deserve from a luxury dealershi Nice job to Lexus of Maplewood. I took my car in for service here despite it not being a Lexus and got the treatment I deserve from a luxury dealership. More

65K mike check-up My car was accepted promptly and service details explained. All was done as expected and my car was ready before the predicted time. All went accordin My car was accepted promptly and service details explained. All was done as expected and my car was ready before the predicted time. All went according to plan. More

Excellent The service representative was far more helpful than I have ever had before. The Machanic discovered a small hole in my radiator which was covered by The service representative was far more helpful than I have ever had before. The Machanic discovered a small hole in my radiator which was covered by my warranty and I was given a loaner car at no cost to me. They all are wonderful!!!!! More

excellent Lexus was very accommodating. I also was pleasantly surprised the filled my gas tank for the long trip home. Noah was great! They offered a rental bu Lexus was very accommodating. I also was pleasantly surprised the filled my gas tank for the long trip home. Noah was great! They offered a rental but it was not necessary for my needs. More

Excellent job Sean Olson and the service crew did an exceptional job today, I really appreciate the timeliness and the use of the loaner. Thanks! Steven Foss Sean Olson and the service crew did an exceptional job today, I really appreciate the timeliness and the use of the loaner. Thanks! Steven Foss More

Fast Service Our car recently broke down late at night and had to be towed to the Lexus Maplewood dealership after hour. Baird, one of their amazing staff members, Our car recently broke down late at night and had to be towed to the Lexus Maplewood dealership after hour. Baird, one of their amazing staff members, called us immediately the next morning. Diagnostics were done by 10AM and our car was ready for pickup that afternoon. Outstanding service. More

Lexus fix of airbag The rep -Baird Swan was very professional, explained to me very well results of the multi-point inspection. Very knowledgeable and friendly with perfe The rep -Baird Swan was very professional, explained to me very well results of the multi-point inspection. Very knowledgeable and friendly with perfect communications skills More

Excellent service I was greeted right away upon arrival. I was told exactly what was going to be done and the cost. I was given an approximate time of completion and my I was greeted right away upon arrival. I was told exactly what was going to be done and the cost. I was given an approximate time of completion and my car was ready as promised. Any concerns I had with my car were taken care of. The dealership is very clean and all employees I came in contact with were very friendly and professional. I will definitely be returning for service as well as for purchase when I am ready to purchase a different car. More

April 12, 2018 Great customer service from calling in to schedule an appointment to being greeted upon arrival and being informed about progress while waiting. Being Great customer service from calling in to schedule an appointment to being greeted upon arrival and being informed about progress while waiting. Being told what to look out for next service is a nice heads up for future service calls More