Lexus of Maplewood - Service Center

65K mike check-up My car was accepted promptly and service details explained. All was done as expected and my car was ready before the predicted time. All went accordin My car was accepted promptly and service details explained. All was done as expected and my car was ready before the predicted time. All went according to plan. More

Excellent The service representative was far more helpful than I have ever had before. The Machanic discovered a small hole in my radiator which was covered by The service representative was far more helpful than I have ever had before. The Machanic discovered a small hole in my radiator which was covered by my warranty and I was given a loaner car at no cost to me. They all are wonderful!!!!! More

excellent Lexus was very accommodating. I also was pleasantly surprised the filled my gas tank for the long trip home. Noah was great! They offered a rental bu Lexus was very accommodating. I also was pleasantly surprised the filled my gas tank for the long trip home. Noah was great! They offered a rental but it was not necessary for my needs. More

Excellent job Sean Olson and the service crew did an exceptional job today, I really appreciate the timeliness and the use of the loaner. Thanks! Steven Foss Sean Olson and the service crew did an exceptional job today, I really appreciate the timeliness and the use of the loaner. Thanks! Steven Foss More

Fast Service Our car recently broke down late at night and had to be towed to the Lexus Maplewood dealership after hour. Baird, one of their amazing staff members, Our car recently broke down late at night and had to be towed to the Lexus Maplewood dealership after hour. Baird, one of their amazing staff members, called us immediately the next morning. Diagnostics were done by 10AM and our car was ready for pickup that afternoon. Outstanding service. More

Lexus fix of airbag The rep -Baird Swan was very professional, explained to me very well results of the multi-point inspection. Very knowledgeable and friendly with perfe The rep -Baird Swan was very professional, explained to me very well results of the multi-point inspection. Very knowledgeable and friendly with perfect communications skills More

Excellent service I was greeted right away upon arrival. I was told exactly what was going to be done and the cost. I was given an approximate time of completion and my I was greeted right away upon arrival. I was told exactly what was going to be done and the cost. I was given an approximate time of completion and my car was ready as promised. Any concerns I had with my car were taken care of. The dealership is very clean and all employees I came in contact with were very friendly and professional. I will definitely be returning for service as well as for purchase when I am ready to purchase a different car. More

April 12, 2018 Great customer service from calling in to schedule an appointment to being greeted upon arrival and being informed about progress while waiting. Being Great customer service from calling in to schedule an appointment to being greeted upon arrival and being informed about progress while waiting. Being told what to look out for next service is a nice heads up for future service calls More

Recall on my 2009” Lexus es350 Had an appointment at 12 o’clock for the air bag recall on my Lexus ES 350. My service writer was beau Anderson., he was cool and friendly , he gave m Had an appointment at 12 o’clock for the air bag recall on my Lexus ES 350. My service writer was beau Anderson., he was cool and friendly , he gave me a loaner and I was back in 4 hrs to pick up the car. Thx, Beau! More

Outstanding Service This was my first time here. I was pleasantly surprised with the level of service I received and the comfortable lounge offered while my car was gett This was my first time here. I was pleasantly surprised with the level of service I received and the comfortable lounge offered while my car was getting service. They were finished with my service well before I anticipated and they had gone beyond to inspect the entire vehicle with a report for me to review. This experience gave me a real peace of mind and I will definitely return for all future service. Very friendly and easy to work with. Thank you! More