Lexus of Maplewood - Service Center

Mike is GREAT! Mike is one of the best representatives of any company I have conducted business. He has the five star rating: 1. Professional 2. Personable 3. P Mike is one of the best representatives of any company I have conducted business. He has the five star rating: 1. Professional 2. Personable 3. Prompt 4. Price Conscience 5. Promotional to the Lexus Brand. More

Pretty place. Lacks common sense on easy service. Went in for first service, was a wheel rotation. Didn't check prior wheel pressures and post wheel pressures. Fronts are over inflated in respect to Went in for first service, was a wheel rotation. Didn't check prior wheel pressures and post wheel pressures. Fronts are over inflated in respect to the rears. Thread issue on wheel spacers not present prior to service most likely due to lackadaisical air gun useage on lugnuts. Left less happy than i was coming in. More

Decadent Never will you be pampered more while waiting for your car than at Lexus of Maplewood. They go to great lengths to make you feel like your business m Never will you be pampered more while waiting for your car than at Lexus of Maplewood. They go to great lengths to make you feel like your business matters. More

In and out Today I had another great experience with Lexus of Maplewood! Dean was very professional and friendly. I was also greeted by Slater and Matt! Great cr Today I had another great experience with Lexus of Maplewood! Dean was very professional and friendly. I was also greeted by Slater and Matt! Great crew More

Regular Routine Maintenance I was welcomed, car was washed while i discussed my expectations, techs shared what should be done and I approved to have the work done. My expectatio I was welcomed, car was washed while i discussed my expectations, techs shared what should be done and I approved to have the work done. My expectations were exceeded. More

Great Experience! Thanks Beau for the Excellent customer service!! Friendly, courteous, respectful, and helpful! Car was done when promised and I was kept up to date wi Thanks Beau for the Excellent customer service!! Friendly, courteous, respectful, and helpful! Car was done when promised and I was kept up to date with changes. More

Quick and Easy Not only quick and easy, they have great public and private spaces to wait for your vehicle to get done that are conducive to working or relaxing. Not only quick and easy, they have great public and private spaces to wait for your vehicle to get done that are conducive to working or relaxing. More

Car detail not up to usual high standards Had my Lexus LS detailed today and compared to previous details at this dealer this one is not up to par. 95% of the car looks great. Carpeted drive Had my Lexus LS detailed today and compared to previous details at this dealer this one is not up to par. 95% of the car looks great. Carpeted drivers floor mat was badly salt stained from winter driving - they got this mat completely clean, bravo! But the devil is in the details - body areas inside and around outside badging poorly done. Low body areas below the door sills poorly done. While tires were dressed, wheels were not completely cleaned. Swirl marks on hood. Disappointing job for $237. More

Excellent Experience Service Advisor Baird Swan did an excellent job explaining the service to my car for the 40,000 mile work. The way to was done on time and my car was Service Advisor Baird Swan did an excellent job explaining the service to my car for the 40,000 mile work. The way to was done on time and my car was in great shape when I picked it up. I have great confidence in the work they do . Thanks very much. More

Amita’s Service Call 4/14/18 Michael was awesome ... very polite and timely in responses. Service was seamless and I love the fact that a loaner was provided since I live in Roche Michael was awesome ... very polite and timely in responses. Service was seamless and I love the fact that a loaner was provided since I live in Rochester. More