Lexus of Maplewood - Service Center

Great Experience! Thanks Beau for the Excellent customer service!! Friendly, courteous, respectful, and helpful! Car was done when promised and I was kept up to date wi Thanks Beau for the Excellent customer service!! Friendly, courteous, respectful, and helpful! Car was done when promised and I was kept up to date with changes. More

Car detail not up to usual high standards Had my Lexus LS detailed today and compared to previous details at this dealer this one is not up to par. 95% of the car looks great. Carpeted drive Had my Lexus LS detailed today and compared to previous details at this dealer this one is not up to par. 95% of the car looks great. Carpeted drivers floor mat was badly salt stained from winter driving - they got this mat completely clean, bravo! But the devil is in the details - body areas inside and around outside badging poorly done. Low body areas below the door sills poorly done. While tires were dressed, wheels were not completely cleaned. Swirl marks on hood. Disappointing job for $237. More

Excellent Experience Service Advisor Baird Swan did an excellent job explaining the service to my car for the 40,000 mile work. The way to was done on time and my car was Service Advisor Baird Swan did an excellent job explaining the service to my car for the 40,000 mile work. The way to was done on time and my car was in great shape when I picked it up. I have great confidence in the work they do . Thanks very much. More

Amita’s Service Call 4/14/18 Michael was awesome ... very polite and timely in responses. Service was seamless and I love the fact that a loaner was provided since I live in Roche Michael was awesome ... very polite and timely in responses. Service was seamless and I love the fact that a loaner was provided since I live in Rochester. More

Professional Service The staff of Lexus Maplewood is always very professional. It would be nice if once in awhile they offer discount on repairs like Wayzata does. The staff of Lexus Maplewood is always very professional. It would be nice if once in awhile they offer discount on repairs like Wayzata does. More

Oil change, head light replacement, et al Michael was very charming and accommodating. Addressed all of my concerns regarding my vehicle. He is an attribute to your company. My lights are n Michael was very charming and accommodating. Addressed all of my concerns regarding my vehicle. He is an attribute to your company. My lights are now all working and I am assuming that all other items that I approved were rectified. I’ll be back again!! More

10,000 service point Beau was a cool guy and very helpful. Enjoyed Sara stopping by to say hello too. Megan gave us quick re-visit of the Navigation System which we ap Beau was a cool guy and very helpful. Enjoyed Sara stopping by to say hello too. Megan gave us quick re-visit of the Navigation System which we appreciated and answered all our questions. Thanks again! More

Great service! We had to replace one of our remotes after 8 years of use. Our service rep took care of it within 30' even without an appt! We had to replace one of our remotes after 8 years of use. Our service rep took care of it within 30' even without an appt! More

Excellent Always a good experience. This is a competitive business and Lexus does what it takes and more to keep satisfied guests coming back again and again. Always a good experience. This is a competitive business and Lexus does what it takes and more to keep satisfied guests coming back again and again. More

Great...could not have been better!! Friendly... Knowledgeable... Professional.What more could you ask for? I look to get in and out without getting the feeling that I am being taken adva Friendly... Knowledgeable... Professional.What more could you ask for? I look to get in and out without getting the feeling that I am being taken advantage of because I know very little about cars. More