Lexus of Maplewood - Service Center

Excessive price Service at Lexus is always good. However, as a regular customer I feel my last service visit to replace a battery was excessive in cost. $367.00 f Service at Lexus is always good. However, as a regular customer I feel my last service visit to replace a battery was excessive in cost. $367.00 for a battery plus installation far exceeds the fair market price. It is difficult to continue to do business with Lexus of Maplewood when I feel I have been taken advantage of over this simple repair. Thank you. More

Efficient and thorough Service desk person was efficient and personable. Total cost exceeded signed quote by 150.00. This has not been typical for this dealership in the Service desk person was efficient and personable. Total cost exceeded signed quote by 150.00. This has not been typical for this dealership in the past . More

Thomas Schultz is professional, thorough, and personable. Tom did a great job of taking care of me (like the title says). He eas very professional, yet extremely personable. Work was done quickly. Tom did a great job of taking care of me (like the title says). He eas very professional, yet extremely personable. Work was done quickly. More

20,000 miles' service Great effort in arranging service around my schedule. Greeted courteously and professionally with attention to details. What was needed regarding th Great effort in arranging service around my schedule. Greeted courteously and professionally with attention to details. What was needed regarding the 20,0000 mile service was explained to me prior to initiating work. Work was done in a timely manner. More

Mike is GREAT! Mike is one of the best representatives of any company I have conducted business. He has the five star rating: 1. Professional 2. Personable 3. P Mike is one of the best representatives of any company I have conducted business. He has the five star rating: 1. Professional 2. Personable 3. Prompt 4. Price Conscience 5. Promotional to the Lexus Brand. More

Pretty place. Lacks common sense on easy service. Went in for first service, was a wheel rotation. Didn't check prior wheel pressures and post wheel pressures. Fronts are over inflated in respect to Went in for first service, was a wheel rotation. Didn't check prior wheel pressures and post wheel pressures. Fronts are over inflated in respect to the rears. Thread issue on wheel spacers not present prior to service most likely due to lackadaisical air gun useage on lugnuts. Left less happy than i was coming in. More

Decadent Never will you be pampered more while waiting for your car than at Lexus of Maplewood. They go to great lengths to make you feel like your business m Never will you be pampered more while waiting for your car than at Lexus of Maplewood. They go to great lengths to make you feel like your business matters. More

In and out Today I had another great experience with Lexus of Maplewood! Dean was very professional and friendly. I was also greeted by Slater and Matt! Great cr Today I had another great experience with Lexus of Maplewood! Dean was very professional and friendly. I was also greeted by Slater and Matt! Great crew More

Regular Routine Maintenance I was welcomed, car was washed while i discussed my expectations, techs shared what should be done and I approved to have the work done. My expectatio I was welcomed, car was washed while i discussed my expectations, techs shared what should be done and I approved to have the work done. My expectations were exceeded. More

Quick and Easy Not only quick and easy, they have great public and private spaces to wait for your vehicle to get done that are conducive to working or relaxing. Not only quick and easy, they have great public and private spaces to wait for your vehicle to get done that are conducive to working or relaxing. More